Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Noblit

Waynesboro,TN

Summary

Dynamic General Manager with a proven track record at Krystal, excelling in team building and quality management. Achieved significant improvements in customer satisfaction and operational efficiency through effective training and development initiatives. Skilled in P&L management and fostering a collaborative work environment, driving performance and profit

Diligent general manager with solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.

Overview

4
4
years of professional experience

Work History

General Manager

Krystal
01.2022 - Current
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
  • Organized professional development programs for staff, leading to improved performance and skill sets.
  • Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Launched quality assurance practices for each phase of development
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Defined clear targets and objectives and communicated to other team members.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
  • Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Education

High School Diploma -

Wayne County High School
Waynesboro, TN
05-1987

Skills

  • Team building
  • Goal setting
  • Quality management
  • Verbal and written communication
  • Labor cost controls
  • Team training and development
  • Training and development
  • Cost reductions
  • Operations management
  • Staff management
  • Operations oversight
  • Customer relations
  • Staff supervision
  • Customer relationship management
  • Inventory control
  • Employee development
  • Workflow planning
  • Customer retention
  • Staff training
  • Leadership and team building

Timeline

General Manager

Krystal
01.2022 - Current

High School Diploma -

Wayne County High School

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