Jamie Nunn
The Bronx,NY
Summary
With a proven track record at Connect Health and Wellness, I excel in referral coordination and patient services, enhancing healthcare access and efficiency. Skilled in multi-line telephone operation and fostering strong provider relationships, I ensure seamless patient care transitions and accurate insurance processing, significantly improving referral tracking and service delivery.
Overview
4
4
years of professional experience
Work History
Referral Coordinator
Connect Health and Wellness
Bassett, VA
07.2022 - 10.2024
- Explained policies, procedures and services to patients.
- Developed and maintained referral networks, establishing strong relationships with a variety of healthcare providers.
- Communicated regularly with patients regarding their care plans following a referral.
- Facilitated communication between primary care physicians, specialists, and patients to ensure a smooth referral process.
- Worked closely with billing departments to ensure accurate coding and billing for referred services.
- Prioritized referrals according to urgency and adhered to appropriate referral deadlines.
- Managed patient referral process from initial consultation to specialist appointment, ensuring timely access to necessary medical services.
Patient Services Coordinator
Sovah Health
Martinsville, VA
01.2021 - 07.2022
- Balanced and reconciled cash drawer daily to maintain department's financial accuracy.
- Ensure patient demographic information was correct.
- Verified patient insurance.
- Scan documents into patient charts.
- Greet, screen and register patients upon arrival to the Emergency department.
Education
High School Diploma -
Patrick County High School
Stuart, VA05-2020
Skills
- Multi-line phone proficiency
- Notetaking and documentation
- Multi-line telephone operation
- Patient records oversight
- Insurance precertification processes
- Follow-up coordination
- Referral tracking
- Diagnostic appointments
Timeline
Referral Coordinator
Connect Health and Wellness
07.2022 - 10.2024
Patient Services Coordinator
Sovah Health
01.2021 - 07.2022
High School Diploma -
Patrick County High School
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