Jamie Ogg
Richmond,MO
Summary
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
14
14
years of professional experience
Work History
Front Office Admissions Clerk
Ray County Hospital and Healthcare
Richmond , MO
2022.05 - Current
- Obtained and recorded accurate patient demographics
- Verified patient's insurance eligibility and benefits
- Explained benefits and collected out of pocket expenses
- Assembled all necessary paperwork for procedures
Insurance Billing Specialist
Ray County Hospital and Healthcare
Richmond , MO
2020.04 - 2022.05
- Submitted itemized claims for processing
- Followed up on denied and unpaid claims
- Worked with coding to correct claims and resubmit for processing
- Verified prior authorizations for patients upcoming procedures
Emergency Department Clerk/PBX Telephone Operator
Ray County Hospital and Healthcare
Richmond , MO
2012.12 - 2020.04
- Obtained and recorded accurate patient demographics
- Assembled all necessary paperwork for billing purposes as well as clinical papers for nursing and doctors
- Answered incoming calls in a professional, courteous and timely manner
- Paged over PA system to ensure prompt telephone connections
Sales Clerk
Pointer's Jewelers
Richmond , MO
2010.10 - 2012.11
- Greeted customers and responded to inquiries in a professional and courteous manner
- Processed sales accurately and efficiently utilizing POS systems
- Provided excellent customer service by assisting customers with product selection and answers to questions
Education
General Studies
Metropolitan Community College - Kansas City
Kansas City, MOSkills
- Customer Service
- Insurance Verification
- Compliance knowledge
- Follow-up skills
- Patient Registration
- Collaborator
- Microsoft Office
- CPSI- Trubridge
Timeline
Front Office Admissions Clerk
Ray County Hospital and Healthcare
2022.05 - Current
Insurance Billing Specialist
Ray County Hospital and Healthcare
2020.04 - 2022.05
Emergency Department Clerk/PBX Telephone Operator
Ray County Hospital and Healthcare
2012.12 - 2020.04
Sales Clerk
Pointer's Jewelers
2010.10 - 2012.11
General Studies
Metropolitan Community College - Kansas City
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