Summary
Overview
Work History
Education
Skills
Software
Timeline
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Jamie Oliphant

Health Care Administration
Moncks Corner,SC

Summary

Results-oriented healthcare professional who has demonstrated advocacy and commitment in delivering administrative talent, highly-detailed customer service skills, and a passion for helping others. Passionate team builder committed to enhance an agency’s overall goal. Possessing a high-level of boundless energy to manage resources combined with excellent planning and organizational skills with proven ingenuity to effectively perform solutions. Authoritative catalyst exercising incomparable experience in medical office management, medical records management, and bookkeeping and filing, integrated with specified experience in assisting patients by providing clinical and business office assistance in the offices and clinics of health care providers. Strategic thinker dedicated in providing courageous leadership and responsibilities; projects an approachable and professional image in personal appearance and demeanor, and maintain a work environment of cleanliness and organization.

Overview

5
5
years of professional experience

Work History

FInanical COUNSELOR, MUSC
01.2020 - Current
  • Assist scheduled patients to locate billable insurance coverage to include screening for potential Medicaid eligibility, SSA disability and/or charity applications; Notify patients of copayments/deductibles/deposits prior to services being rendered and collect when applicable; Provide estimations using the fee estimation tool in Epic; Assist to resolution with processing of Financial Assistance Program applications; Obtain and record accurate patient data; Assure compliant with all federal and state regulations to include informing patients about our programs (FAP, Cobra); Work closely with internal and external peers and communicate at a high level of professionalism; Interact with state workers and external partners to accomplish work efforts; Ensure that all patients are appropriately processed and worked for financial counseling; Ability to understand and interpret credit bureau data; Strong communication skills to include both formal and informal communication.
  • To work accounts assigned to patient WQ’s in Epic, meeting departmental established expected metrics.
  • Compliant with all MUSC Health Policies and Procedures.

Accounting Associate

06.2018 - 03.2020
  • Anastopoulo law firm.
  • Oversee daily transactions, including accounts payable/receivable, general ledger and bank reconciliation.
  • Receiving and sorting incoming payments with attention to credibility.
  • Monitor the daily performance of the accounting department.
  • Manage employee schedules, time off, and occurrences.
  • Managing the status of accounts and balances and identifying inconsistencies.
  • Issuing bills, receipts and invoices.
  • Assume the responsibility of receiving and sorting incoming payments with attention to credibility.
  • Update accounts receivable database with new accounts or missed payments.
  • Provide solutions to any relative problems of clients.
  • Write thorough reports on billing activity with clear and reliable data.
  • October 2015 – june 2018 thrid party liability coordinator, cab Business development center (Roper St.
  • Francis Healthcare Extended Billing office).
  • Verify attorney representation on personal injury/worker’s compensation hospital accounts with Roper St.
  • Francis Healthcare.
  • Authenticate eligibility and file proper insurance to patient accounts.
  • Answer, respond and document phone calls, request and answer questions from clients in a timely manner.
  • Responsible for maintaining filing systems, completing support paperwork, compiling reports, completing other administrative tasks.
  • Substantiate proper adjustments and ensure that payments have been made and posted to patient accounts; request medical bills and records, and negotiate patient balances upon settlements.
  • Prepare and send weekly client reports as needed - bankruptcies, settlements, insurance, transaction files, and probate claims.
  • Provide customer service and phone interaction with attorneys and patients.

CUstomer service representative

01.2014 - 10.2015
  • Cab Business development center (Roper St.
  • Francis Healthcare Extended Billing office).
  • Clearly communicated and modeled employability skills including personal responsibility and computer fluency;.
  • Responsible for ensuring that visitors’ needs are addressed promptly, accordingly and efficiently; and performs exceptional customer experience through offering assistance when needed;.
  • Performed professional telephone etiquette in handling customer requests, projected an approachable and professional image in personal appearance, manner, and demeanor, and maintained superior work skill;.
  • Known as a cross-functional team leader and strategic partner; responsible for identifying, recommending and implementing resolutions for matters concerning daily operations.

Education

MHSA - HEalthcare administration

Strayer university

B.A. - Sociology

Claflin university

Skills

Analytical reasoning

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Software

Microsoft Office

Timeline

FInanical COUNSELOR, MUSC
01.2020 - Current

Accounting Associate

06.2018 - 03.2020

CUstomer service representative

01.2014 - 10.2015

B.A. - Sociology

Claflin university

MHSA - HEalthcare administration

Strayer university

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Jamie OliphantHealth Care Administration