Summary
Overview
Work History
Education
Certification
Timeline
Generic

Jamie Oliver

Sandy,UT

Summary

Professional with experience in food and beverage industry, ready to excel in this role. Skilled in delivering exceptional customer service, managing orders efficiently, and ensuring high standards of cleanliness and presentation. Strong focus on teamwork and achieving results, adaptable to changing needs, and reliable in high-pressure environments.

Offering strong customer service background and flair for creating enjoyable guest interactions, eager to learn and develop in bartending environment. Brings solid understanding of hospitality services.


Overview

18
18
years of professional experience
1
1
Certification

Work History

Clerical Assistant/Warehouse Worker/ Events

Elwood Staffing
09.2024 - 01.2025
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Completed data entry tasks.
  • Organized, sorted, and checked input data against original documents.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Created and maintained data entry logs to track data entry activities.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Sorted documents and maintained organized filing process.
  • Maintained files, records, and chronologies of entry activities.
  • Managed and organized documents for data entry tasks.

Customer Service for the Airport

Prospect/Airport Services
05.2024 - 09.2024

A passenger service agent, also known as an airport customer service agent, is responsible for assisting travelers at the airport.

This can include checking in passengers, helping with luggage, answering questions about flights, and ensuring that the check-in process runs smoothly.

Passenger service agents may need to work closely with other airport staff, such as security personnel and gate agents, as well as representatives from airlines.

Handling customer concerns and issues

Answering questions and providing information:

Following security protocols:

Assisting with luggage:

Time management skills: The role of a passenger service agent can be fast-paced and require the ability to manage time effectively in order to handle a high volume of travelers.

Multitasking skills: Passenger service agents may need to handle multiple tasks at once, such as checking in passengers and answering customer questions.

Wheel Chair services


Events/Banquet/Cashier/Concessions/ Bartender

Sodexo
07.2023 - 03.2024
  • Used POS system to enter orders, process payments and issue receipts.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Achieved high levels of guest satisfaction by consistently delivering exceptional service in a timely manner, contributing to the overall success of numerous banquet events.
  • Demonstrated excellent multitasking abilities while managing multiple tables simultaneously, ensuring prompt service for all guests.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Arranged linens and table settings according to seating plan and event theme.
  • Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
  • Worked well in a team setting, providing support and guidance.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Commercial Janitorial Cleaner

Ups/ Modern Maintenace
08.2022 - 04.2023
  • Ensured a polished first impression for visitors with meticulous attention to detail in cleaning entryways, lobbies, and reception areas.
  • Enhanced facility cleanliness by performing daily janitorial tasks such as sweeping, mopping, and vacuuming.
  • Cleaned, stocked and sanitized restrooms and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer.
  • Enhanced overall appearance of the building with thorough dusting and polishing of surfaces.
  • Emptied trashcans and transported waste to collection areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Maintained a safe workspace by promptly addressing spills and hazards, preventing accidents.
  • Collaborated with fellow janitorial staff members to distribute tasks evenly and ensure comprehensive cleaning coverage.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Designated area and or area's to clean Machines, Floor and work spaces for the Ups building.

Head Cook/Prep Cook

Grand America Hotel
01.2022 - 04.2022
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Plated and presented all dishes to match established restaurant standards.
  • Followed company recipes and production standards to satisfy customers.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Learned new menu offerings and options easily to assist customers with selecting items.
  • Received and stored food supplies, raw materials and other ingredients.
  • Trained and assisted new kitchen staff members.
  • Operated grills, fryers and ovens to cook food items.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing.


Head Cook/ Prep Cook

Laurel Restaurant
10.2021 - 01.2022
  • Prepared and cooked meals according to recipes and customer specifications.
  • Prepared and served various food items in fast-paced environment.
  • Efficiently handled high-volume service periods without sacrificing quality or consistency in food preparation.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Monitored food preparation processes to maintain consistent taste, texture, and presentation of dishes.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Reduced food waste by implementing proper storage techniques and monitoring expiration dates.
  • Streamlined communication between front-of-house staff members through efficient use of technology tools like POS systems or reservation software.

Clerical Assistant/Warehouse Worker/ Events

Elwood Staffing
09.2019 - 10.2021
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Completed data entry tasks.
  • Organized, sorted, and checked input data against original documents.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Created and maintained data entry logs to track data entry activities.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Sorted documents and maintained organized filing process.
  • Maintained files, records, and chronologies of entry activities.
  • Managed and organized documents for data entry tasks.

Warehouse Manager

Blue Chip
01.2019 - 09.2019
  • I coordinated the warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Trained employees on equipment operation and safety protocols.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Supervised employees in receiving, storing products.
  • Assistant supervisor on the knitting Department.
  • Oversaw the forklift training and jobs in the warehouse.

Server

The Country Club
10.2018 - 12.2018
  • Oversaw events by coordinating with collages and managers for day to day operations in the rooms and dinning experience.
  • Members and guest would have Meetings, Business Meetings, or social meetings daily.
  • The rooms needed to be set up with proper seating and dishware for the member of the club.
  • The members would have food from the kitchen that was also a part of that and or bottle services.
  • At night there would be events and or dinner service for the member and members family and or friends.
  • Server to the members during the day and night.
  • Set up and broke down big events for the Town Club to Setting up there rooms for there events in the day or night.
  • Enhanced member relations by providing excellent service during each interaction.
  • Communicate with managers on setting up for the next day and or cleaning Town Club.

Call Center Representative

EReplacement Parts
07.2017 - 08.2018
  • Helping customers with for parts that go to the lawn tractor to there appliances and power tools.
  • The store, call center and warehouse were all in one building. I coordinated and facilitated customer's order's,shipping and return's.
  • Responded to customer inquiries via telephone, email and live chat to provide updated information.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Multi Task between customers, warehouses and Transit Company's for updated Statuses.
Answer incoming customer calls professionally and in a timely manner Assist with order placements and product inquiries Provide solutions to customer concerns and escalate issues when necessary Maintain accurate and detailed record of all interactions
  • Work with Windows 10 and Oracle Systems.
  • Handled high call volume with professionalism
    Assisted customers with ordering and order's for shipping and returns.
  • Coordinate with warehouse and parts department on products and check back with customer via email in one to two days

Server,Cashier and Dishwasher

Mi Ranchito AF
07.2015 - 07.2016

Great guest and offer daily menu special's

Take order's and send then back to the kitchen

Check back in two minutes to see if everything is ok and if someone needs something.

Provided guest with check and was the cashier

Side work for tables and table section

Dishwasher for tables and for busy times

Cashier for my tables and for busy times

  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Key responsibilities include taking food and drink orders, serving menu items, and handling cash and credit transactions.

Lead Line Cook/Assistant Manager

TN Fire and Codes Academy
05.2007 - 07.2013
  • Breakfast, Lunch,and Dinner available.
  • High Volume Cooking experience
  • Prep and prepared meats for daily menu's
  • Set up and prepared workstations for daily menu's
  • Monitored food temperatures throughout preparation and serving process.
  • Salad Bar prep: Vegetables wash clean and prepare for the salad bar. Salad dressing's, fruit, and pudding. Croc's to be washed and put on the salad bar and cleaned daily.
  • Managed time effectively to ensure timely meal preparation, even during peak hours.
  • Optimized use of kitchen equipment to speed up cooking times without compromising food quality.
  • Enhanced kitchen efficiency with proper food storage techniques, reducing waste and saving resources.
  • Assistant Manager Monday through Friday.Manager Saturday and Sunday.

Education

GED -

Community School
Unionville, TN
05-1995

Certification

  • ServSafe Food Handler's Certification
  • Alcohol Certification

Timeline

Clerical Assistant/Warehouse Worker/ Events

Elwood Staffing
09.2024 - 01.2025

Customer Service for the Airport

Prospect/Airport Services
05.2024 - 09.2024

Events/Banquet/Cashier/Concessions/ Bartender

Sodexo
07.2023 - 03.2024

Commercial Janitorial Cleaner

Ups/ Modern Maintenace
08.2022 - 04.2023

Head Cook/Prep Cook

Grand America Hotel
01.2022 - 04.2022

Head Cook/ Prep Cook

Laurel Restaurant
10.2021 - 01.2022

Clerical Assistant/Warehouse Worker/ Events

Elwood Staffing
09.2019 - 10.2021

Warehouse Manager

Blue Chip
01.2019 - 09.2019

Server

The Country Club
10.2018 - 12.2018

Call Center Representative

EReplacement Parts
07.2017 - 08.2018

Server,Cashier and Dishwasher

Mi Ranchito AF
07.2015 - 07.2016

Lead Line Cook/Assistant Manager

TN Fire and Codes Academy
05.2007 - 07.2013

GED -

Community School
Jamie Oliver