Jamie Osborn
Wayne,NJ
Summary
Dynamic manager recognized for exceptional team leadership, strategic planning, and organizational skills developed throughout a successful career. Proven ability to empower employees to navigate daily operations independently while consistently meeting customer needs. Committed trainer and mentor who fosters a collaborative environment, leveraging strong management capabilities to drive results and enhance team performance. Results-oriented professional dedicated to achieving excellence in all aspects of management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager of Training and Education
Employment Horizons
11.2022 - Current
- Provides direct supervision to all employees in the department to ensure that work performance, safety, and security standards are met
- Sets clear, measurable objectives, communicates expectations, and holds each accounting employee accountable
- Reviews and revises departmental policies and procedures yearly according to industry’s best practices and requirements.
- Monitors documentation in training records to ensure professional quality and adherence to certification standards. Includes preparation for audits, as applicable to the agency, department, or training program.
- Monitor Levels of Services and adjusts service delivery to ensure that contractual obligations are met
- Active marketing of department programs to referral sources, potential participants, and other stakeholders
- Works with local businesses and industry to develop short-term and extended work experience sites for job exploration and training
- Works with local businesses and industry to develop Competitive Integrative Employment opportunities
Youth Transition Coordinator
Employment Horizons
02.2022 - 11.2022
- Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided, and relevant correspondence.
- Assisted clients in exploring career options and vocational goals.
- Customized vocational exploration activities to identify self-determined rehabilitation needs and goals.
- Collaborated with community partners to increase employment opportunities for individuals with disabilities.
- Led vocational assessments for clients with physical, emotional, intellectual, and behavioral disabilities.
Employment Specialist
Employment Horizons
08.2015 - 02.2022
- Implemented individualized vocational plans with participants through informed choice, considering their abilities, capabilities, and capacity to perform in various work settings.
- Created strategies to increase a client's commitment towards a focused vocational goal, resulting in a significant increase in the number of skill-appropriate jobs applied to and community-integrated employment placements.
- Successfully identified and utilized appropriate community resources to achieve optimal vocational success.
- Established and maintained working partnerships with participant support systems and supervisors to ensure consistent and comprehensive reinforcement of professional and appropriate work attitudes, skills, and social skills.
- Assessed client's vocational barriers to successful employment, providing referrals to appropriate agencies and stakeholders that continuously met all support service needs.
ABA Therapist
Allegro School
04.2014 - 08.2015
- Monitored and documented student progress using data collection techniques.
- Provided one-on-one Applied Behavior Analysis (ABA) therapy for neurodivergent students.
- Implemented behavior intervention plans, increasing positive behaviors and reducing challenging behaviors.
- Addressed client needs by implementing behavior intervention plans.
- Acquired baseline data and implemented approved programs using behavioral technology appropriately, neutrally, and consistently.
- Updated records and prepared reports to outline program actions, results, and recommended improvements.
Education
Master of Science - Industrial And Organizational Psychology
Southern New Hampshire University
Hooksett, NH04.2026
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH04.2022
Skills
- Product Development
- Staff Development
- Team Meeting Management
- Set objectives
- Interdisciplinary collaboration
- Staff management
- Client advocacy
- Planning and coordination
Certification
SHRM People Manager Qualified
Awards and Honors
Graduated summa cum laude
Timeline
Manager of Training and Education
Employment Horizons
11.2022 - Current
Youth Transition Coordinator
Employment Horizons
02.2022 - 11.2022
Employment Specialist
Employment Horizons
08.2015 - 02.2022
ABA Therapist
Allegro School
04.2014 - 08.2015
Master of Science - Industrial And Organizational Psychology
Southern New Hampshire University
Bachelor of Arts - Psychology
Southern New Hampshire University