JAMIE OWEN
Waxhaw,NC
Summary
Highly motivated, multitasking, creative professional experienced in sales, customer service, clerical, and teaching.. Seeking part time employment opportunities that will foster growth through challenges and in turn bring value to the organization.
Overview
16
16
years of professional experience
Work History
Receptionist/Administrator
Eternal Church
03.2024 - 04.2025
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Maintained online data base that tracked church membership status, important dates, and other personal information, as well as, used Google Docs and Sheets.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Made end of day cash deposit.
- Inventoried and ordered office and church wide supplies as needed.
- Assisted in the planning and execution of church wide events and staff meetings.
Sales Associate
Yorkville Marketplace
01.2021 - 08.2022
- Top sales associate.
- Owner's preferred merchandiser, created unique and attractive displays in store and in store-front windows.
- Online sales promotion personality.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Preschool Teacher
Grace Life Academy
10.2011 - 09.2012
- Organized rooms in line with current educational thinking to maximize educational opportunities
- Conferred with parents about student progress to boost family involvement and enhance student support
- Planned and implemented different daily activities to enhance overall development and growth of every student
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
- Established and enforced rules related to respect and personal responsibility in classroom
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students
Sales Associate
Reeds Jewelers
08.2010 - 08.2012
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Applied security and loss prevention training toward recognizing risks and reducing store theft
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites
- Boosted sales by conferring with customers to evaluate jewelry, watch and service requirements and recommend best-fit company offerings
Sales Associate
Brownlee Jewelers
08.2009 - 07.2010
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Maintained records related to sales, returns and inventory availability
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Applied security and loss prevention training toward recognizing risks and reducing store theft
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications
- Engaged with customers to effectively build rapport and lasting relationships
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise
Education
High School Diploma -
Taylor School
Charlotte, NC05.2003
Early Childhood Education
York Technical College
Rock Hill, SCSkills
- Professional and mature
- Appointment setting
- Articulate and well-spoken
- POS system operations
- Merchandise displays
- Strategic selling techniques
- Brand awareness
- Creative lesson plan development
- Flexible and adaptive
Timeline
Receptionist/Administrator
Eternal Church
03.2024 - 04.2025
Sales Associate
Yorkville Marketplace
01.2021 - 08.2022
Preschool Teacher
Grace Life Academy
10.2011 - 09.2012
Sales Associate
Reeds Jewelers
08.2010 - 08.2012
Sales Associate
Brownlee Jewelers
08.2009 - 07.2010
High School Diploma -
Taylor School
Early Childhood Education
York Technical College
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