Summary
Overview
Work History
Education
Skills
Timeline
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Jamie Paff

Plant City,FL

Summary

Dynamic Academy Coach at Walmart 5035 with a proven track record in enhancing leadership skills through effective training and active listening. Skilled in problem-solving and time management, I foster collaboration and trust within teams, driving operational improvements and optimizing performance. Committed to creating inclusive environments that empower staff and elevate customer experiences.

Overview

23
23
years of professional experience

Work History

Academy Coach

Walmart 5035
03.2020 - 07.2025

Facilitated leadership, Focused Skills, and Area Operations training. Promote active listening, Managing group dynamics, and guiding discussions, all aimed at enhancing leadership skills for effective teamwork and collaboration. learning how to set clear expectations, remove road blocks, create and implement improvements. Utilize time management techniques, and create inclusive environments for participation. Furthermore, training may focus on developing skills like reframing situations, resolving conflict, and building trust within a group. Store support, WTT, TTT, Catchment Outreach.

Assistant Manager

Walmart 713
01.2017 - 03.2020
  • Supervised daily operations, ensuring compliance with company policies and standards.
  • Trained and mentored staff on customer service best practices and operational procedures.
  • Implemented inventory management strategies to optimize stock levels and reduce losses.
  • Analyzed sales data to identify trends, enhancing product placement and promotions.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Assistant Manager

Walmart 547
01.2008 - 01.2017
  • Supervised daily operations, ensuring compliance with company policies and standards.
  • Trained and mentored staff on customer service best practices and operational procedures.
  • Implemented inventory management strategies to optimize stock levels and reduce losses.
  • Analyzed sales data to identify trends, enhancing product placement and promotions.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Assistant Manager Trainee

Walmart 2387
11.2007 - 01.2008

Attended Management Training

O/N Cashier/Stocker

Walmart
07.2002 - 11.2007
  • Processed customer transactions accurately and efficiently using point-of-sale system.
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Maintained cleanliness and organization of checkout area to promote a welcoming environment.
  • Handled cash, credit, and debit transactions while ensuring security protocols were followed.
  • Supported inventory management by restocking shelves and monitoring product availability.
  • Adapted quickly to changing priorities during peak service hours, ensuring customer satisfaction.
  • Engaged in ongoing training to learn store policies and improve service delivery skills.

Education

Certificate - Computer And Information Sciences

Los Angeles Pierce College
Woodland, CA

Certificate of Technical Studies - Medical Technology

Pasadena City College
Pasadena, CA

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Dependable and responsible
  • Multitasking Ability
  • Excellent communication
  • Active listening

Timeline

Academy Coach

Walmart 5035
03.2020 - 07.2025

Assistant Manager

Walmart 713
01.2017 - 03.2020

Assistant Manager

Walmart 547
01.2008 - 01.2017

Assistant Manager Trainee

Walmart 2387
11.2007 - 01.2008

O/N Cashier/Stocker

Walmart
07.2002 - 11.2007

Certificate - Computer And Information Sciences

Los Angeles Pierce College

Certificate of Technical Studies - Medical Technology

Pasadena City College