Jamie Pannucci
Summary
Highly organized and detail-oriented circus performer turned professional provides excellent administrative support and dedication to achieving goals. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills. My unique work experience lends itself to understanding the importance of working as a team toward a united goal while also thriving independently.
Overview
16
16
years of professional experience
Work History
Casting and Artist Management Coordinator
Cirque Du Soleil
07.2023 - Current
- Draft and edit contracts for incoming artists.
- Enhance operational workflows by maintaining well-organized documentation systems and updating candidate profiles accurately as needed.
- Gather via artist communication and organize materials to support presentations of candidates to show teams and artistic directors.
- Enhance candidate experience by responding promptly to inquiries and addressing concerns professionally.
- Collaborate with show teams to develop strategic hiring plans aligning with overall show and company objectives, fostering a unified approach toward shared goals.
- Improve team productivity with regular communication and progress updates, fostering a collaborative work environment.
Operations Assistant/Medical Records Administrator
Relish Life
07.2022 - 07.2023
- Assisted operations team in creating and editing automations, managing integrations between data systems, and event creation and implementation.
- Managed day-to-day operations with effective workflow coordination.
- Provided client-facing communications for all member-associated tasks, including patient-doctor communications, email campaigns, membership inquiries and billing, and UX.
- Promptly addressed patient inquiries and complaints to foster swift resolution.
- Assisted in the development of standard operating procedures to maintain consistency and accuracy across all tasks.
- Provided detailed and accurate updates to member files daily.
- Tracked data and analytics for patient demographics and spending.
- Created content for the Relish app and managed content in audio and visuals database.
- Enhanced team productivity by providing administrative support in scheduling and coordinating meetings.
Owner and Head Baker
SuperBoom
01.2022 - 12.2023
- Managed day-to-day business operations.
- Established business license, LLC, and tax ID for business.
- Created social media posts to maximize engagement in my small business.
- Developed and maintained strong relationships with customers, resulting in repeat business and referrals.
- Ensured all orders were baked and delivered properly and efficiently.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Interim Associate Company Manager
Cirque Du Soleil
09.2021 - 12.2021
- Performed administrative systems duties as assigned, including CONCUR (expense reports), ARIBA, and WebCycle.
- Responsible for general internal communications and updating communication platforms such as SharePoint.
- Onsite COVID liaison. Responsible for arranging and organizing all onboarding testing, symptom and contact tracing testing while assisting the RSD COVID team with internal communication.
- Managed communication with FOH team.
- Managed production office and kitchen purchases when necessary.
- Liaised with Talent on variety of tasks including PAF distribution for arrivals, travel arrangements, housing, departures, and transfers, fielding general employee inquiries and directing to the appropriate representative, and forwarding verification of employment requests.
- Assisted Talent with select onboarding tasks such as scheduling first day, completing artist I-9, producing identification badges, social security assistance, and bank account assistance as needed.
- Coordinated with Talent on Employee Recognition Program.
- Coordinated with Benefits: provided general assistance to employee inquiries, open enrollment communication, forwarding leave of absence information.
- Coordinated with IT: service requests, password resets, access to shared calendars, show distribution lists.
Aerialist/Acrobatic Performer and Artist Coach
Cirque Du Soleil
08.2008 - 11.2020
- Held positions as an Artist for 12 years and Artist Coach for 5 years.
- Performed 480+ shows each year with O (2008-2010) and KA (2010-2020).
- Adapted quickly to changes in scripts or direction, demonstrating flexibility as an employee under tight deadlines.
- Organized and collaborated with artistic team to schedule, plan, and manage rehearsals, artist integrations and re-integrations, re-choreographing of acts, and all other required jobs of artist coach.
- Documented all rehearsal outcomes and managed artists progress and integration plans.
- Contributed to artists talent dialogues annually.
- Collaborated with other artists to improve and enhance acts with new choreography.
- Collaborated with directors to develop compelling character portrayals, resulting in memorable performances.
- Maintained physical fitness to consistently deliver high-quality performances under demanding conditions.
Education
Bachelor of Arts - History
University of Florida
Gainesville, FL12.2023
Associate of Applied Science - Pastry Arts
College of Southern Nevada
Las Vegas, NV12.2021
Skills
- Google Suite
- CRM Software (Salesforce)
- Microsoft Suite
- Project Coordination
- Discretion and Confidentiality
- Document Management
- Strategic Planning
- Meeting Coordination
- Scheduling and Calendar Management
- Administrative Leadership
- Contract Drafting and Management
- Accounts reconciliation
Timeline
Casting and Artist Management Coordinator
Cirque Du Soleil
07.2023 - Current
Operations Assistant/Medical Records Administrator
Relish Life
07.2022 - 07.2023
Owner and Head Baker
SuperBoom
01.2022 - 12.2023
Interim Associate Company Manager
Cirque Du Soleil
09.2021 - 12.2021
Aerialist/Acrobatic Performer and Artist Coach
Cirque Du Soleil
08.2008 - 11.2020
Bachelor of Arts - History
University of Florida
Associate of Applied Science - Pastry Arts
College of Southern Nevada
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