Professional Summary
Overview
Work History
Education
Skills
Timeline

Jamie Parker

Carnegie Library of Homestead
PITTSBURGH,PA
7
years of professional experience

Organized and adaptable professional with experience in hospitality and office support. Strong communication, multitasking, and time management skills. Committed to dependable service, efficient operations, and positive guest and team interactions.

Work History

Party Planning and Balloons

2 Years 11 Months
Queen Bee | 10.2023 - Current
  • Demonstrated self-motivation by completing tasks independently in various projects.
  • Paid attention to detail while completing assignments.
  • Worked effectively in fast-paced environments.
  • Collaborated effectively with team members while also completing individual tasks.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.

Beverage Manager

6 Years 6 Months
Carnegie Library of Homestead | 03.2020 - Current
  • Directed beverage service operations, maintaining consistent quality across café, events, and banquet functions.
  • Managed inventory, ordering, and vendor coordination to prevent stock shortages and waste.
  • Implemented beverage preparation standards to improve consistency, safety, and presentation.
  • Supervised staff scheduling, training, and coverage to support efficient daily service.
  • Monitored cash handling, POS transactions, and reconciliation for accurate daily reporting.
  • Coordinated specialty drink menus and seasonal offerings aligned with guest preferences and events.
  • Resolved service issues promptly, preserving guest satisfaction and smooth front-of-house flow.
  • Maintained cleanliness, compliance, and equipment readiness across beverage service areas.
  • Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
  • Improved average wine and alcohol spend per guest through curation, service training, and hands-on hospitality.
  • Purchased beverage stock and handled all inventory needs.
  • Complied with health and safety regulations.
  • Managed bar and wait staff and directed the hiring program.

Office Secretary

2 Years 2 Months
Twelve Whiskey BBQ | 06.2024 - 08.2026
  • Scheduled appointments, coordinated calendars, and maintained accurate meeting arrangements for management staff.
  • Managed incoming calls, routed messages, and provided courteous front-desk support for guests and vendors.
  • Organized files, records, and correspondence to support efficient office operations and easy retrieval.
  • Drafted invoices, processed paperwork, and verified document accuracy before distribution.

Beverage Manager and Banquet Manager

10 Months
Carnegie Museum of Natural History | 10.2022 - 08.2023
  • Directed beverage operations for public programs, private events, and catered functions.
  • Established strong relationships with suppliers, securing high-quality products at competitive prices.
  • Maintained the highest standards for beverage quality and service.
  • Developed ongoing training initiative to improve beverage knowledge of serving employees.
  • Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
  • Limited portion sizes and used garnishes to control food costs.
  • Managed all day-to-day operations within budgeted guidelines.
  • Designed beverage menus.
  • Managed inventory controls, ordering, and stock rotation for beer, wine, and nonalcoholic beverages.
  • Coordinated vendor relationships to maintain product availability and quality standards.
  • Ensured compliance with alcohol service policies, sanitation requirements, and museum event protocols.
  • Trained staff on beverage preparation, service procedures, and guest experience expectations.
  • Collaborated with event and hospitality teams to deliver seamless service across museum functions.

Education

Associate of Applied Science

Community College of Allegheny County | Pittsburgh, PA | 05.2008

High School Diploma

Oakland Catholic High School | Pittsburgh, PA | 05.2002

Skills

Client engagement
Event coordination
Event logistics
Time management
Point-of-sale systems
Problem-solving
Event coordination
Organization and time management
Dependable and responsible
Friendly
positive attitude
Computer skills
Organization and time management

Timeline

Office Secretary

Twelve Whiskey BBQ
06.2024 - 08.2026Read More

Party Planning and Balloons

Queen Bee
10.2023 - CurrentRead More

Beverage Manager and Banquet Manager

Carnegie Museum of Natural History
10.2022 - 08.2023Read More

Beverage Manager

Carnegie Library of Homestead
03.2020 - CurrentRead More

Community College of Allegheny County

Associate of Applied Science
Read More

Oakland Catholic High School

High School Diploma
Read More
Jamie Parker