Jamie Patton
Area Leader
Syracuse
Summary
Dynamic Area Leader with proven success at 7-Eleven, overseeing 14 locations and 150 employees. Expert in team management and sales growth, fostering collaboration and driving performance. Recognized for enhancing customer service and developing staff through effective training initiatives, ensuring compliance and operational excellence. Committed to continuous improvement and corporate social responsibility.
Overview
14
14
years of professional experience
Work History
Area Leader
7-Eleven
01.2022 - Current
- Oversaw 14 locations and up to 150 employees, ensuring company sales goals and budgets were met/exceeded.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
- Engaged in customer journey, coaching associates in upholding company values and supporting individualized product selection experience.
- Evaluated employee performance, providing actionable feedback and opportunities for growth.
- Led training initiatives for new hires, contributing to their rapid integration into the team environment.
- Fostered an inclusive work culture where diverse perspectives were valued, promoting greater innovation among team members.
- Identified and removed obstacles in customer experience, supporting individual discovery through direct partnerships with General Manager and company leadership.
- Collaborated with other departments to ensure smooth interdepartmental coordination and alignment of objectives.
- Developed and executed strategic plans to meet organizational goals and drive continuous improvement.
- Enhanced team collaboration with regular meetings, progress updates, and constructive feedback sessions.
- Oversaw inventory management, ensuring accurate record-keeping and timely replenishment of stock levels.
- Monitored merchandise stock and cleanliness of regional stores, supporting unique branch identity while upholding corporate standards.
General Manager Trainer
Speedway LLC
10.2011 - 01.2022
- Facilitated team-building activities that fostered collaboration, trust, and strong working relationships among future general managers.
- Acted as a liaison between trainees and senior management, ensuring clear communication and alignment of expectations.
- Mentored and coached aspiring general managers, fostering their professional growth and career development.
- Ensured compliance with company policies, regulatory requirements, and industry standards within all aspects of the General Manager Training Program.
- Evaluated trainee performance using various assessment tools, providing constructive feedback for continuous improvement.
- Monitored financial performance and controlled expenses to provide financial stability and long-term organizational growth.
Education
GED -
Marcellus High School
Marcellus, NY 05.2001 -
Skills
Team management
Safety management
Environmental awareness
Staff development
Corporate social responsibility
Customer service
Team building practices
Leadership skills
Team leadership
Attention to detail
Sales management
Interpersonal communication
Timeline
Area Leader
7-Eleven
01.2022 - Current
General Manager Trainer
Speedway LLC
10.2011 - 01.2022
GED -
Marcellus High School
05.2001 -
Similar Profiles
Jake Wei BoJake Wei Bo
District Manager at 7-ElevenDistrict Manager at 7-Eleven
Taylor AdairTaylor Adair
Cashier at 7-elevenCashier at 7-eleven
Joshua KennedyJoshua Kennedy
Field Merchandise Manager at 7-elevenField Merchandise Manager at 7-eleven
Michael CardarelliMichael Cardarelli
Area Leader at 7-ElevenArea Leader at 7-Eleven
Marianne MunizMarianne Muniz
Food Service Worker at Syracuse City School DistrictFood Service Worker at Syracuse City School District