Jamie Pearson
Urbandale
Summary
Detail-oriented administrative professional skilled in customer service, data organization, and documentation. Committed to enhancing operational efficiency through effective scheduling and meticulous recordkeeping.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Lincoln Public Schools
02.2003 - 05.2006
- Managed scheduling for administrative staff, ensuring efficient appointment coordination and resource allocation.
- Organized and maintained electronic filing systems, improving document retrieval speed and accuracy.
- Coordinated logistics for school events, facilitating smooth execution through meticulous planning and communication.
- Collaborated with educators to gather feedback, leading to improved support services within the school environment.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Administrative Assistant
Council Bluffs Community School District
10.1997 - 08.2001
- Managed scheduling for meetings, appointments, and travel arrangements for executives.
- Assisted in budget preparation and expense tracking to improve financial oversight.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Streamlined office processes by implementing efficient filing and organizational systems.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Established administrative work procedures to track staff's daily tasks.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
Associate of Applied Science - Office Administration-Legal Secretary
Southeast Community College
Lincoln, NE12-2002
No Degree - Office Administration
Iowa Western Community College
Council Bluffs, IA06-1997
Skills
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Computer proficiency
- Clerical support
- Critical thinking
- Documentation and recordkeeping
- Professional communication
- Recordkeeping
- Verbal communication
- Deadline oriented
- Professional and mature
- Filing and data archiving
- Meticulous attention to detail
- Document management
Timeline
Administrative Assistant
Lincoln Public Schools
02.2003 - 05.2006
Administrative Assistant
Council Bluffs Community School District
10.1997 - 08.2001
Associate of Applied Science - Office Administration-Legal Secretary
Southeast Community College
No Degree - Office Administration
Iowa Western Community College