Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Draught Technician
3 Years 7 Months
O’Malley Beverage of Kansas | 2023.01 - Current
Draught Beer Technician / Beer Line Cleaner
Cleaned, sanitized, and maintained commercial draught beer systems to ensure optimal beer quality and compliance with industry standards.
Inspected, diagnosed, and repaired beer dispensing equipment, including faucets, couplers, tubing, regulators, and CO₂ systems.
Troubleshot dispensing issues such as excessive foaming, temperature fluctuations, and pressure imbalances.
Performed preventative maintenance to maximize equipment reliability and minimize service interruptions.
Tested and adjusted gas systems to maintain proper carbonation and consistent beer flow.
Developed strong, long-term customer relationships by providing dependable, responsive service and consistently exceeding customer expectations.
Earned a reputation for reliability, professionalism, and punctuality while independently managing daily service routes and meeting scheduled appointments.
Maintained accurate service records, inventory, and customer maintenance schedules.
Followed all safety procedures and sanitation guidelines when handling cleaning chemicals, compressed gas, and dispensing equipment.
Demonstrated strong mechanical aptitude, attention to detail, problem-solving, communication, and time management skills.
Lawn Care Business Owner
8 Years
J & L Lawn Care | 2014.09 - 2022.09
Managed scheduling and logistics for lawn care services, ensuring timely completion of all jobs.
Trained new employees on equipment use and safety protocols to maintain operational efficiency.
Developed customer relationships through effective communication and service follow-up, enhancing client satisfaction.
Oversaw maintenance and repair of lawn care equipment, ensuring optimal performance and longevity.
Analyzed customer feedback to refine service offerings, resulting in increased retention rates.
Streamlined workflow processes by adopting modern technologies, reducing service delivery times significantly.
Enhanced customer satisfaction by providing high-quality lawn care services and addressing client concerns promptly.
Trained and motivated employees to perform daily business functions.
Trained new team members in proper lawn maintenance techniques, ensuring consistent quality across all projects.
Optimized routes and schedules for efficient completion of jobs within designated timeframes while reducing fuel costs associated with transportation between sites.
Expanded clientele by effectively marketing the business through various channels such as social media, local advertising, and word-of-mouth referrals.
Streamlined business operations for improved efficiency, implementing effective scheduling and task management systems.
Increased client retention through consistent communication and timely follow-ups on service inquiries.
Managed financial aspects of the business, including invoicing, budgeting, and expense tracking to ensure profitability.
Collaborated with clients on design ideas for landscaping projects that enhance curb appeal of their properties.
Provided excellent customer support by addressing inquiries promptly via email or phone calls from current clients or potential prospects interested in services offered by the company.
Invested in advanced industry tools and equipment to improve productivity levels among staff members working onsite at various locations.
Kept all building areas and equipment functional and well-organized to promote business performance.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Utilized power tools and landscaping machines to maintain outdoor areas.
Performed equipment maintenance and repairs to keep tools functional for projects.
Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Cut trees and shrubs to shape and maintain landscape.
Processing Operator
10 Years 4 Months
Big Heart Pet Brands | 2004.04 - 2014.08
Operated machinery for pet food production, ensuring adherence to safety standards.
Monitored equipment performance, identifying and resolving issues to maintain efficiency.
Collaborated with team members to streamline production processes and reduce downtime.
Conducted quality checks on finished products, ensuring compliance with company specifications.
Trained new employees on operational procedures and safety protocols in the workplace.
Implemented improvements in workflow, enhancing overall productivity within the production line.
Supported continuous improvement initiatives by participating in cross-functional teams and providing feedback on processes and operations.
Exceeded production targets consistently by prioritizing tasks and maintaining focus on key objectives.
Assisted in training new operators, sharing knowledge of equipment operation and best practices.
Education
High School Diploma
Dell Rapids High School | Dell Rapids, SD | 1982-04