Results-driven Project Manager with over 11 years of agency experience, skilled in leading strategic, creative, and technical teams to deliver a diverse range of successful marketing projects and programs. Recognized for exceptional decision-making abilities and a talent for confident, persuasive communication with clients and team members. Expertise in guiding cross-functional teams to achieve high-quality outcomes on time and within budget, leveraging effective communication and collaboration. Committed to optimizing daily operations while fostering an innovative work environment, with a strong focus on personal development and team success.
Overview
20
20
years of professional experience
Work History
Contract Project Manager
Portland General Electric (Utility)
07.2024 - Current
Streamlined creative workflow to improve efficiency by 20%.
Designed and implemented a comprehensive onboarding training program for new hires for both creative team and project manager.
Formulated a strategic company-wide rollout plan for new brand guidelines.
Implemented a systematic approach of identifying, analyzing, and redesigning business processes to improve efficiency, effectiveness, and agility for a high-profile end-of-year report.
Senior Project Manager
Broadhead (Ad Agency)
01.2022 - 05.2024
Demonstrate proficiency in managing and optimizing resources, budgets, and timelines, thereby enhancing overall project success and increasing business profitability.
Innovatively created and integrated an efficient workflow process and documentation to meet departmental requirements, consolidating and enhancing visibility of tactical statuses throughout the department.
Cultivate a positive and collaborative work culture, emphasizing effective communication across teams, and aligning operational strategies with the company’s long-term vision.
Maintain a keen focus on continuously monitoring performance metrics, identifying risks, and implementing proactive measures to mitigate potential challenges.
Distinguished for mentoring, training, and coaching junior staff to enhance their professional growth and contribute to the overall success of the team.
Demonstrated expertise in reviewing and establishing processes and best practices to cultivate an organized, efficient, and error-free workflow.
Launched a $2M enterprise level website in 9-months with groups of five cross-functional teams.
Developed relevant updates to company wide-template to increase clearer communication for budget analysis by 50%.
Clients: Norfolk Southern Railway, Trident Seafoods, Freightliner, Detroit, Thomas Built Buses, Mitsubishi Fuso Truck & Bus, Western Star, Estrotect, Fortiva, Liphatech, HELM, Wilbur-Ellis, ChargePoint
Senior Program Manager
Fiction Tribe (Ad Agency)
04.2021 - 11.2021
Directed teams through dynamic project timelines and changing objectives, implementing structured communication strategies to proactively manage expectations, troubleshoot obstacles and nurture a culture of teamwork and adaptability.
Maintained fiscal health on a portfolio of creative, digital, and strategic projects with total budgets in excess of $2.4M in a calendar year.
Managed the development and execution of project assets, timelines, and budgets, coordinating with internal and external stakeholders to align on campaign objectives and foster cohesive project delivery.
Developed and maintained actional project scope, schedule and agency resource plans to keep multiple deliverables on track with quality standards while remaining flexible to overcome unexpected obstacles/complications.
Led the end-to-end oversight of production processes for integrated marketing campaigns, assuming a pivotal role in ensuring successful collaboration among cross-functional teams comprising creative, marketing, and technical departments.
Cultivated a positive and collaborative work environment, promoting effective teamwork, and proactively identified and addressed potential risks and challenges to ensure project success.
Clients: Intel, Head Glove Source, NW Natural, Western Star, JELD-WEN
Freelance Project Manager
Sasquatch (Ad Agency) | Fred Meyer (Grocery) | Grady Britton (Ad Agency)
12.2013 - 08.2015
Managed a worldwide advertising conference, hosted by Sasquatch; due to the success of the 2014 conference, I was asked to help manage the 2015 conference even with another agency as the host.
Manage client relationships while translating goals and initiatives to the creative team through a creative brief.
Provided both simple and complex project schedules throughout the entire project cycle.
Manage integrated campaign work, event design and video production.
Clients: Travel Portland, Bob’s Red Mill, Port of Vancouver, Enhabit, Fred Meyer, Gerber, Sierra Designs, Shari’s, Ecliptic Brewing, Widmer/Omission, Nectar Creek
Department Manager
New Seasons Market (Grocery)
01.2008 - 02.2013
Developed merchandising standards that were used across all 13 store locations.
Planned and designed department displays and fixtures at the opening for 2 new stores in a 12-month period.
Reached new business growth goals (achieved a 26% growth compared to the previous year) by developing seasonal business plans while managing budget and vendor relationships.
Recruited, supervised and designed a training program for up to 8 staff members.
Planned, marketed, and executed monthly floral design classes to the public from December 2011 through December 2012.
Service Manager
New Seasons Market (Grocery)
07.2006 - 01.2008
Coordinated the Meals on Wheels program for one store location and later developed the first Meals on Wheels by Bike program which was since adopted by the entire company, spanning 6 store locations at the time.
Assistant Property Manager
Guardian Management (Real Estate)
07.2005 - 07.2006
Created a database that assessed the effectiveness of marketing strategy through customer experience management.
Acknowledged unnecessary marketing expenses that later saved the property $300 a month in advertising costs while increasing occupancy rate by 5%.
Education
Bachelor of Science - Marketing, Management
Evangel University
Springfield, MO
06.2005
Skills
Experienced with PC and Mac operating systems
Interests
Enjoy experimenting with different ingredients and flavors in the kitchen
Stand-up Paddleboarding (SUP)
Passionate about balancing physical health with mental and emotional wellness
Coaching with youth sports programs as a Head Track & Field coach
Embracing outdoor adventures such as mountain biking and backpacking
Personal Development and Self-Improvement
Timeline
Contract Project Manager
Portland General Electric (Utility)
07.2024 - Current
Senior Project Manager
Broadhead (Ad Agency)
01.2022 - 05.2024
Senior Program Manager
Fiction Tribe (Ad Agency)
04.2021 - 11.2021
Project Manager
CMD (Ad Agency)
10.2015 - 04.2021
Freelance Project Manager
Sasquatch (Ad Agency) | Fred Meyer (Grocery) | Grady Britton (Ad Agency)
Senior Customer Service Advisor/Complex Billing at Portland General Electric Co.Senior Customer Service Advisor/Complex Billing at Portland General Electric Co.