Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jamie Pistler

Navasota,TX

Summary

Driven Legal Assistant with 10 years of experience in Real Estate, Probate, Estate Planning, Civil, and Family law. Highly skilled at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action. Committed to streamlining processes to facilitate growth in Real Estate, Probate, Estate Planning law. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Reliable administrative and legal support professional with great attention to detail. Works well independently to carry out assignments. Maintains impeccable files and organized case materials. Legal Secretary equipped with positive attitude and proven success functioning well in large corporate office environments. Manages priorities for multiple high profile attorneys with ease. Positive relationships with court officials, colleagues and law enforcement members. Focused Legal Secretary with solid administrative support background. Pays attention to details as well as considering larger picture when managing court filing procedures and deadlines. Talented Legal Assistant experienced in working with lawyers, expert witnesses and other professionals to handle case needs. Fully versed in court processes and legal terminology. Excellent writer with polished style and great proofreading abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Legal Assistant position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Driven Legal Assistant with 10 years of experience in Real Estate, Probate, Estate Planning, Civil, and Family law. Highly skilled at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action. Committed to streamlining processes to facilitate growth in Real Estate, Probate, Estate Planning, Civil, and Family law. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level legal assistant position. Ready to help team achieve company goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Firm Manager/Executive Legal Assistant

Fultz & Fultz, PLLC
05.2014 - Current
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
  • Prepared and drafted correspondence and legal forms to maintain smooth communications.
  • Scheduled appointments, court appearances, and depositions for busy law firm.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Responded to client inquiries to provide accurate legal advice and offer assistance.
  • Prepared and managed attorney travel itineraries to optimize scheduling.
  • Coordinated with court personnel and attorneys to determine scheduling of hearings and filing documents.
  • Completed electronic filings, initiated billing statements, and managed firm administrative matters.
  • Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
  • Monitored changes in relevant laws to stay abreast of procedures and provide legal updates to clients.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Conducted legal research, compiled and organized evidence and identified relevant legal articles and statutes to use for legal proceedings.
  • Organized documents to manage paper and electronic filing systems of clients.
  • Negotiated settlements and mediated disputes to create mutually beneficial solutions and maintain positive relationships.
  • Created spreadsheets to track client progress and document billable hours.
  • Generated documents and presentations using large repertoire of software programs.
  • Diligently edited legal correspondence for grammar and spelling.
  • Completed data entry of legal documents into electronic filing systems.
  • Created and printed legal documents for attorneys to review.
  • Filed documents with courts on behalf of attorney.
  • Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
  • Developed and maintained positive relationships with clients and colleagues.
  • Assisted with preparation of trial materials and documents.
  • Produced and filed various legal documents and electronically preserved updated case record system.
  • Managed check requests, expense reimbursement requests, invoices and accounts payable and receivable information.
  • Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
  • Scheduled and made appointments for 3 attorneys.
  • Conducted research on legal cases and prepared summaries for attorneys.
  • Worked with outside vendors to coordinate purchasing of supplies and maintenance of office complex.
  • Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
  • Planned and organized internal and external events, meetings and conferences.
  • Composed contracts, pleadings and motions in accordance with established guidelines.
  • Prepared and processed invoices for attorney billing.
  • Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.
  • Researched and identified legal precedents and statutes.
  • Researched and booked reasonably-priced and comfortable airfare, hotels and ground transportation for senior leadership.

Service Manager

Team Ford
04.2013 - 05.2014
  • Resolved customer complaints in professional and timely manner.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Met with customers to discuss service needs and offer available solutions.
  • Monitored service staff performance and provided feedback for improvement.
  • Maintained records of service transactions and customer feedback for future reference.
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Coordinated with other departments to maintain streamlined and productive workflow.
  • Implemented strategies to increase customer service satisfaction ratings.
  • Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
  • Developed department processes and procedures to boost customer satisfaction.
  • Developed customer loyalty programs to increase customer satisfaction.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Defined clear targets and objectives and communicated to other team members.
  • Developed detailed plans based on broad guidance and direction.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Education

High School Diploma -

Richards ISD
Richards, TX

Criminal Justice

Southwest Texas State University
San Marcos, TX

Skills

  • Administrative Support
  • Quality Control
  • Legal Precedent
  • Executive Management Support
  • Postage Meter
  • Meeting Preparation
  • Travel and Event Coordination
  • Review of Pleadings
  • Writing and Editing
  • Office Operations
  • Executive Counseling
  • Clerical Support
  • Prepare Exhibits
  • Scheduling
  • QuickBooks Pro
  • Intake Services
  • Troubleshooting Complex Problems
  • Google Calendar
  • Customer Relationship Management
  • Real Estate Closing Assistance
  • Correspondence
  • Office Supplies and Inventory
  • Affidavit Preparation
  • Client Support
  • Accounts Payable and Accounts Receivable
  • Bank Account Management
  • Prospecting Clients
  • Legal Research and Writing
  • Task Prioritization
  • Reading Comprehension
  • Client Billing
  • Marital Settlement Agreements
  • Assisting Legal Professionals
  • Negotiating Service Level Agreements
  • Advanced Word Processing
  • Interviewing Clients
  • Subpoena Service
  • Document Statements
  • Legal Processes
  • Contract Oversight
  • Power of Attorney
  • Document Control Support
  • Legal Document Preparation
  • Executive Calendars
  • Legal Research
  • Employee Timesheet Processing
  • Database Management
  • Negotiation
  • Customer Satisfaction
  • Case Interpretation
  • Manage Schedules
  • Collect Data
  • Office Management
  • Evidence Gathering
  • Case Management
  • Client Relations
  • Conflict Mediation
  • Billing Statements
  • Fluent in Legal Terminology
  • Risk Management
  • Organizational Efficiency
  • Client Intakes
  • Oral Arguments
  • Westlaw
  • Project Management
  • Order and Request Filing
  • Legal Compliance
  • PowerPoint Presentations
  • Motion Preparation
  • Call Volume Analysis
  • Exceptional Telephone Etiquette
  • Client Service and Support
  • Office Cleaning
  • Court Hearings

Certification

  • Certified Escrow Officer, 2019-2023

Timeline

Firm Manager/Executive Legal Assistant

Fultz & Fultz, PLLC
05.2014 - Current

Service Manager

Team Ford
04.2013 - 05.2014

High School Diploma -

Richards ISD

Criminal Justice

Southwest Texas State University
Jamie Pistler