Jamie Polen
Administrative Support Specialist
Woodland ,Ca
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Orderly and committed offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
19
19
years of professional experience
Work History
Administrative Support Specialist
InterState Oil Company
Woodland , Ca
05.2006 - Current
- Developed correspondence such as memos, letters, reports, utilizing MS Word functions. Produced and distributed memos, newsletters, and other forms of communication.
- Sorted and distributed incoming faxes, letters and emails for office distribution. Updated contact lists on a regular basis ensuring accuracy of information.
- Scheduled appointments, meetings, and events for staff members.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Performed general office duties such as photocopying documents, faxing information, sorting mail.
- Processed invoices accurately ensuring timely payment of vendors and suppliers.
- Coordinated event planning for various functions, such as our Ag Week Event and Customer Appreciation events.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Maintained confidential records in accordance with company policies and procedures.
- Responded to customer issues to provide immediate resolution and improve retention.
- Delivered exceptional customer service through direct communication with clients and team members.
- Handled incoming calls and directed callers to appropriate department or employee.
Education
High School Diploma -
Woodland Christian High School
Woodland, CA06-2003
Skills
- Telephone reception
- Document scanning
- Meeting planning
- Scheduling appointments
- File organization
- Inventory management
- Word processing
- Business correspondence
- Administrative procedures
- Verbal communication
- Calendar management
Affiliations
In my spare time you can catch me spending it with my young daughter, who is always on the go in organized youth sports. One sport of which I grew up having a passion for, Softball. I have coached her several years now and enjoy every second of teaching these young kids life lessons and goals and seeing how much they grow through the process. It humbles me.
References
References available upon request.
Timeline
Administrative Support Specialist
InterState Oil Company
05.2006 - Current
High School Diploma -
Woodland Christian High School
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