Jamie Prangler
Indianola,IA
Summary
Experienced Clinical Dietetic Technician with many years of experience helping patients. Highly skilled at care planning, nutrition assessments, and personalized service. Diligent in working one-on-one with patients to understand individual needs. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
31
31
years of professional experience
Work History
Clinical Dietetic Technician
Unity Point Health Methodist
Des Moines, IA
03.1993 - Current
- Utilized CBORD and EPIC to track patient's dietary intake data over time periods as directed by registered dietitians or physicians.
- Submitted reports detailing patient outcomes from nutrition interventions.
- Instructed patients and families on proper food selection, preparation techniques, portion sizes, and menu planning principles.
- Ensured proper storage and monitored expiration dates of food items and or Tube Feeding products according to health standards.
- Evaluated effectiveness of existing nutrition protocols within clinical settings.
- Provided counseling regarding special diets such as heart-healthy or Low Sodium diets.
- Performed routine dietary assessments to evaluate nutrition status and identify areas of improvement.
- Monitored patients' progress towards nutritional goals through chart reviews.
- Participated in quality assurance activities related to nutrition services such as Test Tray Committee.
- Maintained accurate records of patient information and dietetic services provided in accordance with departmental policies and procedures.
- Assisted in the development of menus that met nutritional requirements while incorporating cultural preferences of patients including food allergies or intolerances. Serve on the Behavioral Health Menu committee. Striving for a Better Patient experience.
- Analyzed menus or recipes, and nutritional products to keep nutritionals up to date within CBORD .
- Reviewed records and assessed nutritional condition of at-risk residents by recognizing unplanned weight changes, chewing/swallowing issues, food allergies/intolerances.
- Referred patients to other relevant services to foster continuity of care.
- Observed and monitored patient food intake and body weight and reported changes to dietician.
- Researched and identified ingredients and nutritional components of foods, diets and menu choices.
- Encouraged patients to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals.
- Mentored Diet Office employees by serving as nutrition resource to departmental and healthcare staff to enhance nutritional services.
- Managed daily operations related to Diet Technician Group scheduling such as approving time off requests or assigning shift swaps.
Diet Clerk
Unity Point Health Methodist
Des Moines, IA
3/1/1993 - Current
- Maintained accurate records of patient food selections and allergies.
- Ensured that all dietary requirements were being met according to established protocols.
- Compiled patient menus and communicated with kitchen staff regarding menu changes.
- Monitored patient compliance with nutritional guidelines and provided alternate options within the diet. When necessary, provided feedback to dietitians to provide further education to ensure patient Satisfaction.
- Set up trays and food service carts to deliver food to patients.
- Treated patients and team members with dignity and respect.
- Followed dietary procedures in accordance with established policies.
- Helped with meal prep for daily meals, following strict sanitation, and food handling guidelines
- Ordered food and snacks according to planned menu and patients' diet orders. This includes entering into CBORD.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Collaborated with team to deliver timely service of items.
- Answered incoming calls in a professional, courteous and timely manner.
- Utilized CBORD-Room Service Legacy and Room Service Choice to record caller's inquiries and complaints.
- Assisted customers with placing meal orders over the phone.
- Completed CBORD Training
Education
High School Diploma -
Indianola High School
Indianola, IA06-1990
Skills
- Clinical Documentation
- Interdisciplinary Collaboration
- Patient Counseling
- Computer Skills
- Supplement Recommendations
- Cardiovascular Nutrition
- Special Diet Modifications
- Allergy management
- Menu development
- Portion Control
- Sanitation Procedures
- EMR Updating
- Patient Observation
- Data Analysis
- Quality Assessment
- Standards Compliance
- Inventory Management
- Innovation and Creativity
- Adaptability
- Team Collaboration
- Effective Communication
- Schedule Coordination
- Multitasking
- Self Motivation
- Professionalism
- Relationship Building
- Nutritional Assessments
- Continuous Improvement
- Analytical Thinking
- Special diet requirements
- Presentation Skills
- Interpersonal Skills
- Decision-Making
References
References available upon request.
Timeline
Clinical Dietetic Technician
Unity Point Health Methodist
03.1993 - Current
Diet Clerk
Unity Point Health Methodist
3/1/1993 - Current
High School Diploma -
Indianola High School