Jamie Quesada
Brick
Summary
Dynamic healthcare professional with extensive experience at Community Medical Center, excelling in vital signs monitoring and customer service. Proven ability to enhance patient satisfaction and streamline operations in high-pressure environments. Skilled in phlebotomy and adept at fostering effective communication among medical teams, ensuring optimal patient care and safety.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
19
19
years of professional experience
Work History
ER Unit Secretary
Community Medical Center
Toms River, NJ
12.2020 - 05.2026
- Coordinated communication between medical staff and patients, facilitating efficient workflow in ER.
- Monitored inventory of office supplies and medical forms, ensuring availability for staff use.
- Assisted in reducing wait times by promptly answering phone calls, directing inquiries, and routing messages to appropriate personnel.
- Called routine consults and call backs for ER providers and nursing staff
- Was in charge of doing the schedule for the Unit Secretaries in the ER, including approving vacation requests and making sure department was adequately staffed.
ER Technician
Community Medical Center
Toms River, NJ
08.2007 - 12.2020
- Assessed incoming patients to determine urgency and appropriate treatment pathways.
- Administered first aid and basic life support in high-pressure situations.
- Collaborated with nursing staff to ensure seamless patient care coordination.
- Monitored vital signs and documented changes in electronic health records accurately.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Collected vital signs accurately and consistently, allowing for timely interventions when necessary.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Quickly responded to codes and cardiac monitor alarms.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Performed phlebotomy tasks efficiently, minimizing discomfort to patients while obtaining necessary samples.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Assisted with wound care and dressing changes, promoting proper healing and preventing potential complications.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Attended regular training sessions to stay current on best practices within emergency medicine field.
- Supported physicians during emergent procedures, ensuring optimal patient care and safety at all times.
- Provided emotional support to patients and families during challenging moments, fostering trust and open communication with healthcare providers.
- Improved patient satisfaction by providing compassionate and efficient care in a fast-paced emergency department setting.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Measured and fit crutches and canes, instructing patients on proper use of support devices.
- Continuously monitored patients and reported changes to head nurses and physicians.
- Maintained clean and sanitary environment in emergency department to meet hygiene measures.
- Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
- Performed basic laboratory tests and collected specimens for further testing.
Phlebotomist
LabCorp
Brick, NJ
06.2010 - 03.2011
- Performed venipuncture and capillary collection with precision and adherence to safety protocols.
- Maintained accurate patient records and ensured compliance with HIPAA regulations.
- Collaborated with healthcare teams to facilitate efficient specimen processing and transportation.
- Trained and mentored junior phlebotomists on best practices and techniques.
Education
Cardiac Technician -
Star Technical Institute
Lakewood, NJOcean County College
Toms River, NJSkills
- Vital signs monitoring
- Orthopedic splinting
- Phlebotomy procedures
- CPR
- 12-lead EKG monitoring
- Strong organization
- Customer service
- Telephone reception
- Incoming call reception
- HIPAA compliance
- Unit secretary training
- Phone reception
Timeline
ER Unit Secretary
Community Medical Center
12.2020 - 05.2026
Phlebotomist
LabCorp
06.2010 - 03.2011
ER Technician
Community Medical Center
08.2007 - 12.2020
Cardiac Technician -
Star Technical Institute
Ocean County College