Summary
Overview
Work History
Education
Skills
Timeline
Certification
Accomplishments
Work Availability
Work Preference
Interests
Quote
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Jamie Rago

Jamie Rago

Tinley Park,IL

Summary

Hardworking, highly dependable, motivated management professional with dedicated customer service skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Proven track record of managing and streamlining workflow, improving operational efficiency, developing creative content and promoting successful teams.

Overview

6
6
years of professional experience

Work History

Assistant Music Director

WZND
Normal, IL
09.2019 - 12.2020
  • Selected, negotiated and licensed music to obtain rights or permissions.
  • Spearheaded music and audio projects to simultaneously accomplish goals and objectives.
  • Wrote music for commercial mediums, including advertising jingles, and film soundtracks.
  • Led team of 8-9 staff members through weekly meetings.

On-Air Radio Personality

WZND
Normal, IL
09.2019 - 12.2020
  • Selected audio cuts and created pre-produced audio programs.
  • Kept daily program logs to provide information on all elements aired during broadcast, such as musical selections and station promotions.
  • Commented on music and other matters, such as weather, or traffic conditions.
  • Coordinated games, contests, or other on-air competitions, performing such duties as asking questions and awarding prizes.

Social Media/Agent Services Coordinator

Listing Leaders Northwest
Highland , IN
11.2023 - Current
  • Assist with onboarding 2-3 new staff members by providing orientation sessions weekly.
  • Identify opportunities for improvement in the onboarding process.
  • Create engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
  • Provide administrative support to the executive team, including scheduling meetings and managing calendars.

Promotions Assistant

Hubbard Broadcasting
Chicago , IL
09.2023 - 07.2024
  • Assist with, attend, and execute special promotional events, remotes, client events, activities and community service programs sponsored by the station, away from the station location.
  • Represent the station in a professional manner that projects desired station image at events with a high level of customer service. Interact with the general public, clients and station at all times during events.
  • Assist with the set-up and breakdown of station promotional equipment that includes banners, tents, balloons, prize wheel, etc.

Market Center Administrator

Keller Williams Elite
Oak Lawn, IL
09.2021 - 07.2023
  • Learned to operate new office technologies as well as developed and implemented procedures to train office staff.
  • Supervised administrative staff of 5 and provided training and orientation to new staff.
  • Oversee payroll functions, such as maintaining timekeeping information and processing and submitting payroll in a timely manner.
  • Analyzed internal processes and recommended and implemented procedural and policy changes to improve operations, such as supply changes and disposal of records.
  • Recruited and trained personnel to fill administrative services positions.
  • Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.

Executive Assistant

Keller Williams Elite
Oak Lawn, IL
10.2020 - 08.2021
  • Coordinated executive calendar by scheduling meetings with appropriate parties and confirming availability.
  • Promoted office efficiency by planning and implementing office systems and equipment procurement.
  • Compiled, transcribed and distributed minutes of meetings.
  • Planned and executed social media vision, driving brand discovery and customer engagement.

Local Artist Correspondent

WZND
Normal, IL
09.2019 - 11.2020
  • Generated content ideas to engage target audiences and increase followers.
  • Interviewed local artists for engaging radio content to go On-Air.
  • Researched social media trends and monitored competitor activity, evolving highly relevant social content.

Education

Bachelor of Science - Mass Media Communications

Illinois State University
Bloomington/Normal,IL

GED -

Victor J Andrew High School
Tinley Park, IL
05-2016

Skills

  • Operational Improvements
  • Operational Efficiency
  • Train Staff
  • Human Resources Management Software
  • Document Review
  • Bank Reconciliation
  • Job Applicant Interviews
  • Customer Relations
  • Staff Training
  • Office Administration
  • Social media experience/selling

Timeline

Social Media/Agent Services Coordinator

Listing Leaders Northwest
11.2023 - Current

Promotions Assistant

Hubbard Broadcasting
09.2023 - 07.2024

Market Center Administrator

Keller Williams Elite
09.2021 - 07.2023

Executive Assistant

Keller Williams Elite
10.2020 - 08.2021

Assistant Music Director

WZND
09.2019 - 12.2020

On-Air Radio Personality

WZND
09.2019 - 12.2020

Local Artist Correspondent

WZND
09.2019 - 11.2020

Bachelor of Science - Mass Media Communications

Illinois State University

GED -

Victor J Andrew High School

Certification

  • MCAS - Microsoft Certified Application Specialist
  • ACE - Adobe Certified Expert, Photoshop

Accomplishments

  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Supervised team of 10 staff members.
  • Achieved highest social media followers by completing daily, weekly, and monthly tasks with accuracy and efficiency.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company CultureWork-life balance401k matchPaid time offTeam Building / Company RetreatsHealthcare benefitsFlexible work hoursPersonal development programsWork from home optionCareer advancementStock Options / Equity / Profit SharingPaid sick leave

Interests

Music

Networking

Design/Arts

Quote

The best way out is always through.
Robert Frost
Jamie Rago