Jamie Rauhut
Kansas City,MO
Summary
Driven Chief Operations Officer experienced in managing business operations and team members. Dedicated to increasing brand awareness and building loyal customer bases while identifying ways to boost profitability.
Overview
10
10
years of professional experience
Work History
Chief Operating Officer
Icenhower Coaching & Consulting Inc
Morro Bay, CA
12.2021 - Current
- Developed and implemented strategies to increase operational efficiency.
- Analyzed financial data and identified areas of improvement for cost savings.
- Monitored performance metrics to ensure quality standards are met.
- Created annual budgets and monitored expenses against budget goals.
- Negotiated contracts with vendors and suppliers for goods or services.
- Identified new business opportunities through market research analysis.
- Facilitated change management initiatives in order to streamline operations.
- Established key performance indicators for measuring success.
- Built relationships with external stakeholders such as investors, partners.
- Led organizational development changes, enabling organization to better respond and adapt to industry and market changes.
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
- Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
Director of Operations
The Gunselman Real Estate Team
Kansas City, MO
06.2018 - 01.2021
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Coordinated activities between different departments to ensure successful completion of projects.
- Provided leadership and guidance to subordinate managers and supervisors.
- Developed training programs for new employees as well as existing staff members.
- Oversaw the implementation of new technology solutions designed to streamline processes.
Loan Officer
Supreme Lending, IMG, Prime Lending
Kansas City, MO
11.2016 - 11.2018
- Developed and maintained relationships with potential customers to increase loan business.
- Reviewed credit histories, income statements, and other financial information of loan applicants.
- Counseled clients on debt management and repayment plans.
- Analyzed financial data to determine the feasibility of granting loans.
- Negotiated terms and conditions of loan contracts.
- Verified accuracy of loan documents prior to approval.
- Approved or denied loan applications based on established guidelines.
- Assisted in the development of new products and services for loan customers.
Market Center Administrator
Keller Williams Realty Kansas City North
Kansas City, MO
03.2014 - 11.2016
- Created reports on sales performance for management review.
- Prepared budget projections, monitored expenses, and tracked financial performance of the center.
- Developed training materials for staff members on various topics related to the Market Center's activities.
- Assisted with the development of recruiting strategies to attract top talent.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Identified, screened and interviewed potential employees.
- Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
Education
Bachelor of Arts - Applied Organizational Leadership
MidAmerica Nazarene University
Olathe, KS05-2014
Skills
- Business Forecasting
- Operations Oversight
- Business Analysis
- Strategic Planning
- Change Management
- Process Improvement
- Cross-Functional Collaboration
Timeline
Chief Operating Officer
Icenhower Coaching & Consulting Inc
12.2021 - Current
Director of Operations
The Gunselman Real Estate Team
06.2018 - 01.2021
Loan Officer
Supreme Lending, IMG, Prime Lending
11.2016 - 11.2018
Market Center Administrator
Keller Williams Realty Kansas City North
03.2014 - 11.2016
Bachelor of Arts - Applied Organizational Leadership
MidAmerica Nazarene University