Jamie Ray
LaFollette,TN
Summary
Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Delivery Driver
Spark
10.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Verified accuracy of all deliveries against order forms.
- Delivered 8-20 deliveries daily according to demand.
Stay at Home Mother
My babies
06.2020 - Current
- Cook
- Clean
- Finance handling
- Appointments
- Infant caring
- Self-motivated, with a strong sense of personal responsibility.
- Safely and effectively took care of my three children daily.
- Cooked 3 meals a day plus served snacks daily.
Resident Assistant
Morning Pointe Senior Living
10.2019 - 06.2020
- Assist residents with any help they may need. You must show patience with them and always be respectful. Help with grooming, feeding, transferring, or just be a listening ear.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Assisted residents in preparing for activity and social programs.
- Maintained clean, safe, and well-organized patient environment.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Tended to 10-30 residents daily.
CNA Training
Cumberland village Assisted Living
08.2018 - 12.2018
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Spend 4 hours in class and then spend time on the floor with residents.
Deli Worker/Lead Key Holder
Rice Oil
07.2018 - 12.2018
- Assist customers with taking orders and preparing their food.
- Increased customer satisfaction by providing efficient and friendly service at the deli counter.
- Promoted a positive work environment through effective communication and collaboration with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Exhibited strong multitasking skills by simultaneously assisting multiple customers while maintaining a clean workstation.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prepared custom sandwich orders, adhering to customer preferences while maintaining high-quality standards.
Caregiver
AtHome Healthcare
04.2017 - 12.2018
- Care for clients and helped assist with things they could not do alone.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
Quality Inspector/Assembler
SL Tennessee
07.2015 - 12.2016
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Implemented corrective actions for non-conforming products, reducing the risk of customer dissatisfaction or returns.
- Discarded and rejected products, materials and equipment not conforming with specifications.
- Inspected and packaged products meticulously according to manufacturing specifications.
- Identified defects during cyclical checks.
Customer Service Representative Electronics
Walmart
04.2014 - 07.2016
- Help customers with purchasing phones and warranty. Help troubleshooting their accounts with issues. Help set up accounts
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Health And Wellness Administration Foundations - Medical Administration
University of Phoenix
Phoenix, AZ06.2017
GED - Campbell County Adult Education Program
Campbell County High School
LaFollette,TN01.2013
Skills
- Senior support services
- Effective time management
- Data entry
- Phone etiquette
- Inside sales
- Microsoft Office
- Software troubleshooting
- Care plans
- Medical scheduling
- Communication skills
- Positive attitude
Certification
Driver's License
Timeline
Delivery Driver
Spark
10.2022 - Current
Stay at Home Mother
My babies
06.2020 - Current
Resident Assistant
Morning Pointe Senior Living
10.2019 - 06.2020
CNA Training
Cumberland village Assisted Living
08.2018 - 12.2018
Deli Worker/Lead Key Holder
Rice Oil
07.2018 - 12.2018
Caregiver
AtHome Healthcare
04.2017 - 12.2018
Quality Inspector/Assembler
SL Tennessee
07.2015 - 12.2016
Customer Service Representative Electronics
Walmart
04.2014 - 07.2016
Health And Wellness Administration Foundations - Medical Administration
University of Phoenix
GED - Campbell County Adult Education Program
Campbell County High School
Similar Profiles
Evorjia WoodardEvorjia Woodard
Delivery Driver at SparkDelivery Driver at Spark
Nicole RodriguezNicole Rodriguez
Delivery Driver at SparkDelivery Driver at Spark
Trestan ArlineTrestan Arline
Driver at SparkDriver at Spark