Jamie Reagan
Port Lavaca,TX
Summary
Dynamic professional with experience at Prosperity Bank, excelling in customer service with 10 plus years in the Banking Industry. Having the ability to engage students and manage classrooms effectively and encourage a positive learning environment. Adaptable and skilled in individual and group instruction, with a strong focus on enhancing student engagement. Committed to delivering exceptional support.
Overview
15
15
years of professional experience
Work History
Substitute
Calhoun County ISD
03.2024 - Current
- Kept students on-task.
- Managed classroom behavior effectively, ensuring a safe and respectful atmosphere for all students.
- Followed classroom plans left by class teacher or Instructional Aide.
- Supervised lunchroom and recess activities. Also helped with drop off and pick-up duty including bus duty.
- Worked with students Pre-K through 5th also 9th through 12th.
Customer Service Representative
Prosperity Bank
03.2010 - 06.2019
- Managed high-stress situations effectively and multitasking between opening accounts and being a bank teller.
- Responded to customer requests for products and services.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills.
- Provided training and mentoring to new hires.
- Handled cash transactions.
- Helped customers with deposits and withdrawals.
Education
Business Administration
Victoria College
Port Lavaca, TxDiploma -
Calhoun High School
Port Lavaca, Tx06.2006
Skills
- Student engagement
- Relationship building and management
- Adaptable
- Classroom management
- Group and individual instruction
Accomplishments
I was voted Teller of the year in 2018 by The Best of Calhoun County.
Timeline
Substitute
Calhoun County ISD
03.2024 - Current
Customer Service Representative
Prosperity Bank
03.2010 - 06.2019
Business Administration
Victoria College
Diploma -
Calhoun High School
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