Jamie Reyes
Camino,CA
Summary
Dynamic and results-driven professional with a proven track record in real estate and emergency communications, notably with Cal Fire. Leveraged strong negotiation skills and adaptability to excel in high-pressure environments, achieving significant client satisfaction and operational efficiency. Skilled in market analysis and effective communication, consistently delivering successful outcomes and fostering team cohesiveness.
Overview
22
22
years of professional experience
Work History
Realtor Sales Associate
Self Employed
03.2018 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Advised and informed prospective clients on current market activities and conditions.
- Consistently received positive feedback and referrals from satisfied clients, contributing to a strong professional reputation in the industry.
- Built strong professional relationships with colleagues and clients, fostering a positive work environment.
- Maintained an organized and efficient work environment by utilizing advanced CRM systems for client management and task scheduling.
- Facilitated smooth communication between buyers and sellers throughout the negotiation process, resulting in mutually beneficial agreements.
- Developed comprehensive marketing strategies for property listings, resulting in quicker sales times.
- Organized open houses and private showings to effectively showcase properties to potential buyers.
- Streamlined property showings for better time management and increased potential sales opportunities.
- Stayed up-to-date on current market trends and regulations, ensuring accurate advice for clients during decision-making processes.
- Demonstrated excellent problem-solving skills when addressing potential obstacles during transactions, securing successful outcomes for all parties involved.
- Negotiated successful contracts with attention to detail, ensuring favorable terms for clients.
- Negotiated, facilitated, and managed real estate transactions.
Emergency Communications Operator
Cal Fire, Amador El Dorado Unit
04.2002 - 06.2018
- Preserved order in high-pressure environments by quickly assessing situations and applying appropriate protocols for resolution.
- Streamlined communication between first responders by maintaining accurate incident logs and providing timely updates.
- Strengthened operational readiness by participating in regular training sessions, updating skills as necessary to meet evolving standards.
- Instrumental in saving lives through rapid assessment of medical emergencies, providing clear instructions to callers while awaiting paramedics'' arrival.
- Contributed to overall public safety by accurately determining the priority of incidents and allocating resources accordingly.
- Delivered exceptional customer service to both internal and external stakeholders, fostering trust in the emergency communications system.
- Maintained up-to-date knowledge of local geography, enabling prompt response to emergencies occurring across diverse locations.
- Reduced caller distress by remaining calm, professional, and empathetic during crisis situations.
- Demonstrated adaptability when faced with unexpected challenges or rapidly changing situations throughout daily operations.
- Improved team cohesiveness through effective collaboration with fellow operators, ensuring seamless operations during shift changes.
- Maintained strict confidentiality of sensitive information, upholding ethical standards and legal regulations throughout all aspects of employment.
- Cultivated a positive work environment through open communication channels with supervisors and peers regarding potential areas for improvement within the operation center.
- Maintained an organized ordering system and resource logs on large scale and campaign incidents.
- Coordinated aircraft on large scale and campaign incidents
- Taught new Communications Operators the necessary skills for the job at the Cal Fire Academy in Ione.
Skills
- Strong negotiation skills
- Goal-oriented mindset
- Market Analysis Expertise
- Strong organizational skills
- Excellent teamwork
- Works well independently
- Highly Professional
- Tech-Savvy
- Time Management
- Attention to Detail
- Multitasking Abilities
- Problem-solving abilities
- Reliability
- Excellent Communication
- Effective Communication
- Adaptability and Flexibility
Timeline
Realtor Sales Associate
Self Employed
03.2018 - Current
Emergency Communications Operator
Cal Fire, Amador El Dorado Unit
04.2002 - 06.2018