Jamie Rife
Burlington,KY
Summary
Quality assurance and food safety professional with a strong background in SQF, HACCP, document control, employee training and workplace safety. A team-player who’s fast-learning, adaptable and analytical. Highly skilled in auditing, training, and assessing problems to develop solutions.
Overview
3
3
years of professional experience
Work History
Safety Supervisor
Newport Aquarium
03.2023 - 11.2023
- Promoted a safety-first culture by providing ongoing coaching, feedback, and support to all team members.
- Handled both employee and customer injury claims, including worker's compensation and incident summaries and investigations for upper management.
- Monitored safety practices and recommended possible improvements and changes as needed. Successfully reduced incident metrics from previous year.
- Completed workplace safety and hazard inspections and communicated findings to all team members.
- Led safety committee meetings, fostering open communication among team members regarding workplace concerns and improvement opportunities. Committee reviewed important safety metrics like incidents, claims and identified workplace hazards from the previous month.
Quality Assurance Manager
Novolex
12.2021 - 11.2022
- Managed the food safety, quality and forestry programs at two facilities, achieved "excellent" score of 97% during SQF audit and maintained critical food safety and FSC certifications for the company's largest customers.
- Researched, investigated and found solutions to quality issues, both internal and external, to drive metrics in a positive direction. Successfully kept two facilities under budget for 11+ months by driving process improvements, communicating and utilizing upper management, and fostering a positive quality culture. Effectively decreased credit rate by 78% for one of their largest customers.
- Managed a group of four Compliance Technicians and one Compliance Coordinator across two facilities. Trained and mentored team members to ensure full understanding of internal procedures and quality standards.
- Collaborated with Operations, Safety, Scheduling and Maintenance to achieve desired production, quality and safety results and satisfy customer requests for first-run samples, paper testing, etc.
Sr. Quality Compliance Analyst
Novolex
08.2020 - 12.2021
- Worked cross-functionally with 10+ business units to accurately and efficiently advise on regulatory compliance requests for 100+ customers.
- Researched and determined product compliance – for both paper and resin products - on detailed packaging regulations from the US, Europe, and Asia; such as FDA, CONEG, California Proposition 65, RoHS, REACH and more.
- Developed new Corporate program with centralized location for customer requests for information, creating a structured approach to researching, responding and tracking requests with support from all levels of the organization.
- Managed and responded to 3,500+ requests from August 2020 to December 2021, demonstrating extensive regulation knowledge and assessment to support existing customers and new business opportunities.
- Supporting Sales Directors and Sales Managers by responding to critical customer requests from strategic accounts like McDonald’s, Starbucks, etc – strengthening the customer’s confidence in our products with accurate, consistent responses.
Education
Associate of Applied Science - Manufacturing Engineering Technology
Gateway Community And Technical College
Florence, KY12.2018
Skills
- ERP Programs – Microsoft AX, PRMS
- NEHA HACCP Manager
- SQF Practitioner
- ARC First Responder/CPR Certified
- ARC Certified Trainer for First Aid/CPR/AED
- OSHA 30 Hour General Industry
Accomplishments
Featured in 2021 annual Plant Services Magazine class of young professionals: “Spotlight on 8 under 30”.
Timeline
Safety Supervisor
Newport Aquarium
03.2023 - 11.2023
Quality Assurance Manager
Novolex
12.2021 - 11.2022
Sr. Quality Compliance Analyst
Novolex
08.2020 - 12.2021
Associate of Applied Science - Manufacturing Engineering Technology
Gateway Community And Technical College
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