JAMIE RIOS
Harker Heights,TX
Summary
Experienced Office Manager and Executive Administration Professional with 18 years of experience. I have overseen a wide variety of essential functions in bustling businesses and am skilled in optimizing productivity, efficiency, and service quality across various offices within diverse environments. I'm also a specialist in Human Resources and Payroll. Highly organized, I have strengths in prioritizing tasks and managing deadlines effectively.
Overview
19
19
years of professional experience
Work History
Human Resources / Payroll / Recruitment Specialist
MGR Accounting Recruiters
San Antonio, TX
08.2022 - 04.2024
- Reviewed resumes and selected qualified applicants for further evaluation.
- Conducted reference checks on shortlisted applicants to verify experience and background details.
- Maintained detailed records of recruiting activities such as interviewing notes, and offer letters.
- Ensured compliance with all relevant employment laws related to onboarding processes.
- Collaborated with managers to understand job requirements and develop effective sourcing strategies.
- Established strong relationships with colleges and universities to ensure access to top talent pools.
- Analyzed data from applicant tracking systems to identify trends in the recruitment process.
- Utilized social media platforms to engage passive job seekers.
- Developed detailed segmentation plans to identify target audiences for marketing campaigns.
- Scheduled and conducted onboarding meetings with new hires to ensure a smooth transition into their role.
- Maintained employee payroll records and processed payroll data accurately.
- Managed weekly payroll duties and submitted data to payroll contractor.
- Managed payroll processes including timesheets, vacation requests, attendance tracking and payroll entry.
- Oversaw accounts payable and payroll.
- Processed payroll transactions including timesheets, garnishments, benefit deductions and other payroll changes using ADP, Gusto and Clug software system.
- Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
- Provided secretarial support to the executive staff including composing correspondence, memos, presentations, reports and other documents as requested.
- Developed filing systems to maintain confidential records of personnel information and business activities in accordance with company policies.
- Assisted in preparing marketing materials such as brochures and flyers for distribution at trade shows and other events.
- Processed accounts payable and receivable transactions accurately within set timeframes.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
HR / Payroll Specialist Assistant
YANTIS COMPANY
San Antonio, TX
07.2018 - 06.2022
- Preparing or updating employment records related to hiring, transferring, promoting, and terminating.
- Explaining human resources policies, procedures, laws, and standards to new and existing employees.
- Ensuring new hire paperwork is completed and processed.
- Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities. Addressing any employment relations issues, such as work complaints and harassment allegations.
- Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference checks.
- Reviews timecards for hourly employees to make sure there are no errors.
- Ensures that all benefits and insurance premiums are deducted from paychecks.
- Makes sure all payroll accounts are balanced.
- Prepares and submits payroll documents.
- Adheres to all state and federal regulations for payroll processing.
- Resolves any discrepancies surrounding payroll issues.
- Processes and Distributes W-2s for tax purposes.
- Prepares year-end payroll reports.
- Keeps detailed and organized payroll records.
- Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.
- Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls.
- Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties.
- Managed payroll and time and attendance systems.
- Supervised proper processing of garnishments, including child support and wage assignments.
- Conducted audits on a regular basis to ensure that payroll processing was in compliance with company policies and procedures.
- Managed electronic personnel files ensuring confidentiality is maintained at all times.
- Worked closely with human resources (HR) to safeguard confidential employee data.
Branch Manager
Staff Zone
Austin, TX
01.2013 - 06.2018
- Managed a Construction Personnel office.
- Self-motivated, driven to succeed Excellent written and verbal communication skills; experience communicating well with all levels within the organization.
- Leads and manages a sales team toward accomplishing results including revenue growth, increasing and maintaining high gross margins and expanding the client base.
- Oversees the day-to-day operations in the branch office, ensuring that the highest level of service, sales and professionalism are offered to clients and team members.
- Develops a sales strategy for the market that ensures attainment of company sales goals and profitability.
- Sells staffing to potential clients.
- Upsells to current clients to gain additional market share.
- Identifies candidates via job posting responses, reverse resume searches, internet searches, walk-ins, job fairs, and networking events for Staff Zone staff.
- Always ensuring client orders are being filled in a timely fashion.
- Gathers competitor information to gain market intelligence.
- Manages applicant process and client follow up.
- Maintains contact with major clients and prospects to maximize sales and work experience client satisfaction.
- Maintains accurate records of all pricing, sales, and activity reports Monitors and controls expenditures to meet budget guidelines.
- Responsible for personal sales production as well as the performance and development of the Staffing Consultants.
- Produced sales by executing complete sales cycle process from prospecting through contract negotiations and close.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Increased efficiency and drove branch revenue by optimizing daily operations.
Training Supervisor
Goodwill
San Marcos, TX
04.2011 - 01.2013
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited, hired and trained new employees, including monitoring and review of individual performance.
- Cross-trained employees to do other jobs within business, increasing job skills and productivity.
- Completed evaluations of new employees to determine strengths and customize training.
- Developed training materials, manuals, procedures and visual aids to effectively achieve organizational goals.
- Conducted training needs assessments to identify individuals' current level of skill compared to required competency for position.
- Awarded certificates to employees who completed training to recognize accomplishments, boosting motivation and retention.
- Participated in all employeerelated management functions including interviewing, hiring, discipline, performance appraisal, conflict resolution, and the administration of human resources policies.
- Conveyed current policy, procedure and compliance information to employees.
Assistant Manager
Holiday Inn Express
Sunset Valley, TX
01.2005 - 03.2011
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel. Demonstrated leadership by making improvements to work processes and helping to train others.
- Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
- Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
- Handled guest complaints and offered complimentary services for hardship cases.
- Mentored new employees, demonstrating best methods for servicing clients and guests.
- Booked large groups of people for weddings, seminars, conferences and other events and offered best available room rates.
- Provided end-of-month audits of resort to upper management as required.
- Assisted guests at check-in, providing information on various services within the hotel.
- Cultivated long-lasting relationships with outside vendors including florists and restaurants so that guests could secure valuable deals on services and meals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our Hotel and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Skills
- Payroll policies and procedures
- ADP, PayCom, and Gusto
- PeopleSoft
- Accounting Principles
- Payroll Auditing
- Microsoft Applications
- Training and Development
- Payroll Administration
- Exceptionally organized
- Personnel records maintenance
- Executive Administrative skills
- Relationship Building
- Problem resolution
- New employee processing and full onboarding
- Financial oversight
- Microsoft Office Suite
- Excellent Excel skills
- Online Quickbooks
- Accounts payable, Accounts Receivables
- Recruiting and Hiring
- Supervision and training
- Cross-functional team management
- Project coordination
- Contract development and management
- Salesforce Management
- Key accounts and territory management
- Workforce Management
- Marketing Online savvy - Efficient in Canva
- Documentation and Recordkeeping
- Personnel engagement
- Planning and coordination
- Pre-Employment Resume Screening
- Employment Data Tracking
- Organizational Development
Timeline
Human Resources / Payroll / Recruitment Specialist
MGR Accounting Recruiters
08.2022 - 04.2024
HR / Payroll Specialist Assistant
YANTIS COMPANY
07.2018 - 06.2022
Branch Manager
Staff Zone
01.2013 - 06.2018
Training Supervisor
Goodwill
04.2011 - 01.2013
Assistant Manager
Holiday Inn Express
01.2005 - 03.2011