Jamie Ripka
690 Queens St,NY
Summary
Self-confident and detail-oriented administrative professional with superb people-skills and public relations experience. Successful at managing everyday office operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Administrative Executive
North Fork Resort
01.2023 - Current
- Created and updated records and files to maintain document compliance
- Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
- Collected data, input records, and protected electronic files.
- Improved customer satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
- Served as a liaison between executives and clients; maintained strong relationships through effective communication.
- Streamlined office procedures by implementing efficient systems and tools, resulting in improved workflow.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed daily office operations, negotiated contracts, managed vendor relations and acted as primary liaison with outside organizations.
- Updated and maintained confidential databases and records.
- Answered high volume of phone calls and email inquiries.
- Filed paperwork and organized computer-based information.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Screened personal and business calls and directed to appropriate party.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
Personal Assistant to the Owner
Smith And Packett
08.2022 - 01.2023
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained an organized workspace for the owner which facilitated easy access to important documents when needed.
- Maintained appropriate filing of personal and professional documentation.
- Improved communication between the owner and external parties by drafting professional correspondence on their behalf.
Event Planner Assistant
Party Expressions
07.2021 - 07.2022
- Worked directly with the owner to assist in customer relations
- Brainstormed décor ideas and themes with clients, handled some designing on Photoshop and executed sales
- Answered phones, communicated with clients and assisted with event setup.
House Manager
Sarah Pilot
06.2021 - 07.2021
- House sat for a family in the Hampton’s while they were out if the country
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Oversaw budget to manage expenditures and control costs.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Facilitated communication between family members regarding important updates or decisions related to the house manager role
- Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members and staff.
- Streamlined communication among vendors for optimal productivity and coordination of tasks.
- Responsible for driving their 16-year-old son as needed, as well as their 18-year-old daughter, as needed
- Supervised the house, and took care of their small dog
Personal Assistant/ Part Time Nanny
Sabrina Georgiades
08.2018 - 03.2020
- Developed and maintained positive relationships with guests, vendors and other external partners to establish rapport
- Maintained appropriate filing of personal and professional documentation.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Cared for a 10-year-old girl
- Picked her up from school each day, entertained and supervised, and made sure she completed her school work
- Managed the child’s schedule effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
Personal Assistant/ Part-Time Nanny
Lisa Solomon
09.2017 - 05.2018
- Cared for two children, a 6-year-old boy and a 9-year-old girl
- Responsible for picking them up at the bus stop, driving them to their house to both supervise and entertain (play)
- Coordinated playdates
- Took children to and after-school activities/doctor appointments prepped and fed them dinner
- Weekend babysat as needed.
Education
Bachelor Of Arts -
University of South Carolina - Beaufort
Okatie, SCTrinity Cosmetology school
Make Up Forever Academy
Jericho High School
01.2014
Skills
- File Management
- Administrative Management
- File Organization
- Report Preparation
- Customer Relations
- Business operations knowledge
- Front Desk Management
- Event Coordination
- Customer service understanding
- Travel Arrangements
- Quickbooks
- Privacy compliance
- Document Management
- Customer Service
- Microsoft Office
- Administrative Support
- File Maintenance
- Excel spreadsheets
- Document Filing and Retrieval
- Intuit QuickBooks
- Visitor Greeting
- Social Perception
References
References will be provided upon request.
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Administrative Executive
North Fork Resort
01.2023 - Current
Personal Assistant to the Owner
Smith And Packett
08.2022 - 01.2023
Event Planner Assistant
Party Expressions
07.2021 - 07.2022
House Manager
Sarah Pilot
06.2021 - 07.2021
Personal Assistant/ Part Time Nanny
Sabrina Georgiades
08.2018 - 03.2020
Personal Assistant/ Part-Time Nanny
Lisa Solomon
09.2017 - 05.2018
Bachelor Of Arts -
University of South Carolina - Beaufort
Trinity Cosmetology school
Make Up Forever Academy
Jericho High School