Jamie Robinson
Roanoke,United States
Summary
Knowledgeable School Social Worker focused on helping students excel in academic and social situations by working with teachers, families and outside resources to build powerful support network.
Overview
13
13
years of professional experience
1
1
Certification
Work History
School Social Worker
Franklin County Public Schools
07.2023 - Current
- Collaborated with teachers, parents, and administrators to develop and implement behavior intervention plans and IEP goals
- Conducted assessments and screenings to identify students in need of social-emotional support and resources
- Advocated for students' rights and access to services by liaising with community organizations and agencies
- Staff Cases at FAPT and serve as FAPT case manager
- Prepare court documents and attend all court hearings
- Conduct regular home visits to support students and families
- Serve on the Threat Assessment Team (certified)
- Serve on the Chronic Absenteeism Reduction board
- Assisted in creating an attendance reward system
- Complete Social Developmental Histories.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
- Provided case management services, counseling, education and life-skills training to diverse, at-risk student population.
School Social Work Intern
Franklin County Public Schools
09.2022 - 04.2023
- Conducted assessments and evaluations to support the identification and referral of at-risk students for additional support services
- Participated in multidisciplinary team meetings to discuss student progress and develop holistic intervention plans
- Assisted social worker with writing IFSP's and attended FAPT staffings
- Conducted home visits with Social Worker.
HVRP Case Management Intern
Total Action for Progress
08.2021 - 04.2022
- Conducted intake assessments and created individualized employment plans for homeless veterans seeking housing and employment assistance
- Facilitated workshops and support groups to enhance job readiness and life skills for program participants
- Collaborated with community partners and employers to connect veterans with job opportunities and resources
- Maintained accurate and up-to-date case notes and documentation in compliance with program requirements
- Conducted regular home visits and check-ins to monitor progress and provide ongoing support to clients.
- Maintained accurate records, ensuring timely reporting and compliance with program requirements.
- Coordinated with local government to provide resources to clients.
- Assisted in the creation of program materials, contributing to the ongoing improvement of case management services.
Claims Process Expert
Anthem
03.2016 - 09.2021
- Conducted comprehensive reviews of insurance claims to ensure accuracy, compliance with policies, and timely processing
- Served as lead auditor for federal employee health benefits plans
- Developed and delivered training programs for claims processors to maintain a high level of quality and expertise
- Collaborated with cross-functional teams to resolve complex claims issues and provide exceptional customer service
- Utilized data analysis to identify trends and patterns in claims processing and implement strategic solutions for improved performance
- Reviewed claim submissions to determine medical necessity, coverage benefits and discrepancies and cost containment measures to adjudicate claims
- Investigated health insurance claims and verified accuracy, reviewed ICD-9 and ICD-10 codes and made appropriate determination for processing of plan benefits.
- Served as a subject matter expert on specific processes providing guidance and support to other team members when needed.
- Ensured compliance with industry standards, regulations, and best practices within operational processes.
Claims Processor
Anthem
05.2011 - 03.2016
- Reviewed and processed incoming insurance claims for accuracy and completeness
- Communicated with policyholders, providers, and other parties to gather necessary information for claim processing
- Utilized electronic claims processing systems to input and track claims status
- Resolved discrepancies and errors in claims by investigating and coordinating with appropriate departments
- Met target goals for claims processing turnaround time and accuracy to ensure timely payment for policyholders
- Maintained 99.6% claims processing accuracy.
- Collaborated with cross-functional teams to resolve complex claims issues efficiently and effectively.
- Reduced claim processing time for faster customer service and improved satisfaction rates.
- Monitored changes in legislation that could potentially impact the way claims are processed or paid out by insurance companies.
Education
Masters of Social Work - Social Work
George Mason University
Fairfax05.2023
Bachelor of Arts - Psychology
Mary Baldwin University
Staunton, VA09.2018
Skills
- Excellent communication skills
- Verbal and written communication
- Documentation
- Home visits
- Student Advocacy
- Attendance monitoring
- Multidisciplinary team collaboration
- Community Resources
- Case Management
- Invoice Verification
Certification
- Threat Assessment Training - 2024
- McKinney-Vento Training - 2023
Timeline
School Social Worker
Franklin County Public Schools
07.2023 - Current
School Social Work Intern
Franklin County Public Schools
09.2022 - 04.2023
HVRP Case Management Intern
Total Action for Progress
08.2021 - 04.2022
Claims Process Expert
Anthem
03.2016 - 09.2021
Claims Processor
Anthem
05.2011 - 03.2016
Masters of Social Work - Social Work
George Mason University
Bachelor of Arts - Psychology
Mary Baldwin University
- Threat Assessment Training - 2024
- McKinney-Vento Training - 2023
Similar Profiles
Meagan "May" CampbellMeagan "May" Campbell
Substitute Teacher, K-12 at Franklin County Public SchoolsSubstitute Teacher, K-12 at Franklin County Public Schools
Chrisandrea MullinsChrisandrea Mullins
Special Education Teacher (MSD & LBD) at Franklin County Public SchoolsSpecial Education Teacher (MSD & LBD) at Franklin County Public Schools
Stephanie LovelaceStephanie Lovelace
Special Education Paraprofessional at Franklin County Public SchoolsSpecial Education Paraprofessional at Franklin County Public Schools