Jamie Jamaica Rochester
Compton,CA
Summary
Seeking a Customer Service position. Able to resolve problems and provide excellent quality service to ensure business and customer satisfaction. Goal-oriented Instructional Assistant caring with students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials.
Overview
13
13
years of professional experience
Work History
Food Service Assistant
DUSD
10.2021 - Current
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Prepared orders on trays for dine-in orders or in bags for takeout orders.
- Offered information on menu items, garnishes and preparation methods to choosy guests.
Usher/Resource Leader
Desert Reign
06.2016 - Current
- Handled crowd control to maintain order and prevent overcrowding.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Monitored entrance and exit of venue to guarantee safety of guests.
Customer Service
Buffalo Wild Wings
07.2011 - 01.2012
- Conferred with customers by telephone or in person to provide information about products or services, entered orders, cancel accounts, or obtained details of complaints
- Maintained records of customer interactions or transactions, recorded details of inquiries, complaints, or comments, as well as actions taken
- Check to ensure that appropriate changes were made to resolve customers' problems
- Determined charges for services requested, collect payments, or arrange for billing
Insurance File Clerk
Marina Medical Billing
09.2010 - 06.2011
- Examined, categorized, and sorted incoming documents.
- Assisted with data entry and administrative support tasks to help meet team goals.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Maintained physical and computer-based filing systems.
Education
General Education -
Cerritos Community College
Cerritos, CAundefined
El Rancho High School
Pico Rivera, CANo Degree - Psychology
Grand Canyon University
Phoenix, AZ03.2026
Skills
- SKILLS & ABILITIES:
- Self-motivated and Friendly
- Great Listener
- Get along well with others
- Work well unsupervised
- Outstanding Customer Service
- General Food Service Equipment
- Telephone Etiquette
- Attentive to job schedules
Timeline
Food Service Assistant
DUSD
10.2021 - Current
Usher/Resource Leader
Desert Reign
06.2016 - Current
Customer Service
Buffalo Wild Wings
07.2011 - 01.2012
Insurance File Clerk
Marina Medical Billing
09.2010 - 06.2011
General Education -
Cerritos Community College
undefined
El Rancho High School
No Degree - Psychology
Grand Canyon University
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