Jamie Roggenbauer
Smyrna,TN
Summary
I am a social worker who has extensive experience and skills in coordinating and providing excellent care for patients. I have experience managing patient data safely and within HIPAA requirements. I enjoy building and fostering positive patient relationships and can effectively communicate with providers regarding patient care.
Overview
17
17
years of professional experience
Work History
Mental Health Therapist
Family Counseling and Psychology Center
Bettendorf, IA
04.2019 - 04.2026
- Provides individual and family counseling for clients.
- Apply behavior management skills including treatment/discharge planning and resource referrals.
- Provided trauma therapy for clients at the Rock Island Children's Advocacy Center.
- Evaluate and diagnose clients using the DSM-V for mental health disorders.
- Provide trauma based therapy
Counselor
Center for Alcohol & Drug Services, Inc.
Davenport, IA
07.2018 - 04.2019
- Implement social work, case management and behavior management skills including resource referrals and risk assessment.
- Participates in a collaborative treatment process with other counselors.
- Patients include voluntary, mandated, and others.
- Provides group psychoeducational, individual, and family group therapy for clients with addiction and co occurring disorders concerns.
Social Work Internship
Talbott Recovery
Columbus, GA
05.2017 - 04.2018
- Apply knowledge of social work, case management and behavior management skills for treatment programs offering drug and alcohol assessment/treatment and geared toward chemical/behavioral addictions with co-occurring mental health issues.
- Patients include medical professionals, pilots, and veterans.
- Provided group therapy for families and couples as a social work intern.
- A family program supports and educates family members on addiction.
- After 4 months, began training interns on voice-recorded documentation, team communication, policies and procedures, and patient orientation.
Reserve Component Program Volunteer
Give an Hour
Auburn, AL
10.2016 - 06.2017
- Worked directly with local communities, creating a comprehensive system of care for service members, veterans, and their families.
- Conducted outreach and local community by raising awareness of issues faced by service members.
- Educated individuals on behavioral health services available to them.
Emergency Room Advocate
Cumberland County Rape Crisis
Fayetteville, NC
08.2015 - 08.2016
- Responded to emergency room calls, intervened during crisis situations, and supported and encouraged patients.
- Educated victims on available support services and resources, and attended educational workshops, meetings and rape sensitivity training.
- Advised clients on legal rights and options in sensitive cases
Administrative Assistant
Cumberland County Sheriff's Office
Fayetteville, NC
11.2012 - 08.2016
- Reviewed applicant behavioral health records within the special services division to determine whether existing mental health issues would preclude the safe handling of a pistol.
- Developed detailed reports for District and Superior Court Judges, filed confidential applicant records, and supervised 4 other administrative assistants.
- Designed brochure for Military Safety Day.
- Assisted in preparation of reports and presentations for departmental meetings.
- Trained new administrative staff on office procedures and software applications.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Teacher
Grace's Place
Plano, IL
09.2011 - 08.2012
- Evaluated and assessed children's development, developed lesson plans, and implemented methodologies to increase readiness for kindergarten.
- Provided additional strategies for at-risk children through individual needs planning.
- Implemented innovative teaching strategies to accommodate diverse learning styles and improve student comprehension.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Manager
Smart Style
Plano, IL
05.2009 - 09.2011
- Evaluated staff performance and reported to District Supervisor.
- Maintained a high level of customer service, managing client relations for district supervisor.
- Oversaw daily operations ensuring high standards of service and guest satisfaction.
- Implemented inventory management systems to optimize stock levels and reduce waste.
Education
Master of Science - Social Work
University of Southern California
Los Angeles, CA05.2018
Bachelor of Arts - Psychology
Argosy University
Pheonix, AZ05.2013
Skills
- Knowledge of HIPAA and PHI
- Interdisciplinary collaboration
- Confidential records
- Progress reporting
- Clinical documentation
- Developing relationships
- Client goal planning
- Adept at treatment and discharge planning
- Positive patient experiences
Timeline
Mental Health Therapist
Family Counseling and Psychology Center
04.2019 - 04.2026
Counselor
Center for Alcohol & Drug Services, Inc.
07.2018 - 04.2019
Social Work Internship
Talbott Recovery
05.2017 - 04.2018
Reserve Component Program Volunteer
Give an Hour
10.2016 - 06.2017
Emergency Room Advocate
Cumberland County Rape Crisis
08.2015 - 08.2016
Administrative Assistant
Cumberland County Sheriff's Office
11.2012 - 08.2016
Teacher
Grace's Place
09.2011 - 08.2012
Manager
Smart Style
05.2009 - 09.2011
Master of Science - Social Work
University of Southern California
Bachelor of Arts - Psychology
Argosy University