Jamie Roque
San Diego,CA
Summary
I am very thrilled to submit my resume for the position of Senior Marketing associate as well as to begin working for a great company that I will be able to have a new experience of. I am very interested in this position, and I hope to have an opportunity to start a new journey. I am highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. Strong communicator and negotiator able to foster relationships with key stakeholders and vendors.
Overview
3
3
years of professional experience
Work History
Leasing Agent
IMT Residential
11.2023 - Current
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Recruited new residents through website advertising and marketing.
Leasing Agent
The Life Properties
02.2022 - 11.2023
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Planned special events such as food trucks, holiday such as Mother's day, Valentine's day etc and project tours.
- Recruited new residents through website advertising and marketing.
Digital Marketing Coordinator
Terrenos Houston
05.2021 - 09.2021
- Coordinated promotional events both online and offline to increase brand awareness among target audiences.
- Stayed up-to-date with industry trends and best practices to continuously improve digital marketing initiatives.
- Collaborated with Families for experience videos
- Created content strategies for digital media.
- Developed email marketing campaigns for improved customer engagement and retention rates.
- Managed relationships with external vendors, ensuring timely delivery of services while maintaining budgetary goals.
- Managed digital projects from initial concept through final implementation and live monitoring.
- Created social media content with innovative brand messaging to support new land information.
Receptionist
Visible Changes
01.2021 - 04.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
High School Diploma -
Energized For Stem High School
Houston, TX06.2021
Skills
- Leasing and sales
- Goal-oriented mindset
- Telephone and email etiquette
- Real estate knowledge
- Event Planning
- Business Development
- Social Media Marketing
- Customer Service
- Property Marketing
- Clear Communication
- Flexible Schedule
- Organized Mindset
- Yardi
- Funnel
- CRM
- Outlook
- Microsoft Word
- PowerPoint
- Excel
References
- Kilian Garcia, Friend, (713)876-1516
- Raquel Avila, Co-worker, (281)866-1107
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Leasing Agent
IMT Residential
11.2023 - Current
Leasing Agent
The Life Properties
02.2022 - 11.2023
Digital Marketing Coordinator
Terrenos Houston
05.2021 - 09.2021
Receptionist
Visible Changes
01.2021 - 04.2021
High School Diploma -
Energized For Stem High School