Jamie Roqueni
Phoenix,AZ
Summary
Accomplished Utility Water Technician with a proven track record at City of Globe AZ, adept in valve operation and exceptional customer service. Excelled in enhancing system performance and regulatory compliance, achieving significant improvements in work quality and safety. Skilled in documentation accuracy and team collaboration, consistently prioritized customer satisfaction and operational excellence.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Utility Water Technician
City of Globe AZ / AZ Dept of Corrections
10.2019 - 10.2024
- Maintained accurate records of all work performed, ensuring proper documentation for audits or inspections when necessary.
- Optimized system performance by monitoring and adjusting chemical levels in the water supply.
- Continuously updated professional knowledge via industry trainings, workshops, conferences, or certifications relevant to the field of water technology services.
- Collaborated with colleagues to maintain a safe working environment while performing various tasks in the field or plant operations.
Water Meter Reader
City Of Douglas Water Department
01.1991 - 01.1993
- Supported department goals by completing assigned routes within established timeframes, maintaining a high level of work quality throughout the process.
- Improved customer satisfaction by accurately recording water meter readings and promptly reporting discrepancies.
- Provided excellent customer service through respectful interactions while performing onsite inspections or addressing concerns via phone calls
- Contributed to a safe working environment by adhering to safety guidelines and reporting hazards immediately.
Education
GED -
Arizona Department of Education
Phoenix, AZ05-1984
Skills
- Valve operation mastery
- Customer service
- Documentation accuracy
- Safety procedures
- Flow measurement
- Regulatory compliance awareness
- Team collaboration aptitude
- Cross-connection control
- Problem-solving capacity
- Pump operation
- Equipment operation
Certification
- Advanced Construction - Arizona Western College (AWC) 2008 March
Timeline
Utility Water Technician
City of Globe AZ / AZ Dept of Corrections
10.2019 - 10.2024
Water Meter Reader
City Of Douglas Water Department
01.1991 - 01.1993
- Advanced Construction - Arizona Western College (AWC) 2008 March
GED -
Arizona Department of Education
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