Summary
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic
Jamie RosasBustos

Jamie RosasBustos

Administrative Assistant
Brighton,CO

Summary

A strong desire to obtain the position of Administrative Assistant, In a growing and challenging environment. Utilizing and giving solid working knowledge performing administrative, general, and secretarial support.

Work History

Shift Leader/ Subway

Loves Travel Stop
Berthoud, CO
05.2021 - 05.2022
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Prepared shift summary reports with supervisor and communicated regularly on goals and progress.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained over 30 new employees and delegated daily tasks and responsibilities.
    Maintained database systems to track and analyze operational data.
  • Collected, arranged, and recorded database system information.
  • Created and managed project plans, timelines, and budgets.
    Developed and updated tracking spreadsheets for process monitoring and reporting
  • Evaluated customer needs and feedback to drive product and service improvements.

Store Manager/ Merchandise Manager

Dollar Tree
Brighton, CO
06.2020 - 05.2021
  • Performing all opening and closing procedures. Protecting and securing all company assets
  • Process all SSC Corporate directives including pull and hold/destroy, task compliance key survey information.
  • Managed over 10 employees of freight flow, ordering and stocking all merchandise needs, maintaining stockroom or organization
  • Forecasting and negotiating, verifying billing invoices and expense reports.
  • Managed purchasing, sales, marketing, and customer account operations efficiently.

Shift Leader/ Marketing Assistant

Loves Travel Stop
Hudson , CO
11.2019 - 06.2020
  • Providing excellent customer service e while operating cash registers, stocking merchandise, performing various duties, and gathering demographic data from vendors.
  • Assist in interviewing, recruiting training performance, evaluation, promotion, and termination activities. Cat scales, Trendar, Com data, tire passes, and propane.
  • Managing over 10 employees' workflow between staff, coordinating documents, planning, and creative material distribution.
  • Managed marketing budget and associated P&L to develop and execute marketing strategies, budgets, and sales plans for business segments.
  • Preparation of marketing copy, images, videos, emails, and other collateral.
  • Executed comprehensive marketing plans that consistently achieved targets for increased revenue.

Customer Service Associate

Frederick Travel Center
Frederick, CO
04.2016 - 11.2019
  • Provided excellent customer care by responding to requests, assisting with product selection, and handling ordering functions.
  • Reduced process inconsistencies and effectively trained over 15 team members on best practices and protocols.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Promoted available products and services to customers during service, account management, and order calls.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.


Education

Bachelor of Science - Bachelor of Science In Business Administration

Colorado Technical University
Colorado Springs, CO

High School Diploma -

Frederick Jr, Sr, High
Frederick, Colorado
05.1995

Skills

  • Clerical and administrative duties
  • Obtaining insurance authorizations
  • Computer experience Pc's patient
  • Multitasking ability, decision-making, and time management skills,
  • Organizational and people skills,
  • Cash handling, pos system, operational influence,
  • Attention to detail, determination, leadership,
  • Ms office, Quickbooks, accounts payable, accounts receivable
  • Data Entry Documentation
  • Critical Thinking
  • Time Management
  • Account Reconciliation
  • Project Planning, Spreadsheets
  • Prioritization
  • Inventory, Bookkeeping, Billing, Invoicing, and Document Scanning
  • Reception Management
  • Inbound and Outbound Calling
  • Word Processing
  • Recordkeeping and File Management

Accomplishments

  • Collaborated with team of 8 in the development of The Booming Sales Operation

Additional Information

Colorado Technical University

May 2022 - Present

I am pursuing with working on getting my bachelors degree.

(Bachelors Of Science In Business Administration)

Timeline

Shift Leader/ Subway

Loves Travel Stop
05.2021 - 05.2022

Store Manager/ Merchandise Manager

Dollar Tree
06.2020 - 05.2021

Shift Leader/ Marketing Assistant

Loves Travel Stop
11.2019 - 06.2020

Customer Service Associate

Frederick Travel Center
04.2016 - 11.2019

Bachelor of Science - Bachelor of Science In Business Administration

Colorado Technical University

High School Diploma -

Frederick Jr, Sr, High
Jamie RosasBustosAdministrative Assistant