Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline

Jamie RosasBustos

Business Management
Brighton,CO

Summary

  • A strong desire to obtain the position of administrative assistant in a growing and challenging environment. Utilizing and giving solid working knowledge, performing administrative, general, and secretarial support.highly organized administrative professional with a proven track record and exceptional support to executives and maintaining efficient office operations.

Overview

10
10
years of professional experience

Work History

Shift Leader/ Subway

Loves Travel Stop
05.2021 - 05.2022
  • Created and managed project plans, timelines, and budgets.
  • Developed and updated track spreadsheets for process monitoring and reporting.
  • Trained in supervising a team of over 30 new employees and delegating tasks and responsibilities.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Resolved customer complaints and provided effective solutions to maintain high levels of customer satisfaction
  • Prepared some reports and communicated regularly with supervisor goals and progress
  • Analyzed sales figures and identified areas for improvement.

Store Manager/ Merchandise Manager

Dollar Tree
06.2020 - 05.2021
  • I oversaw all opening and closing procedures, ensuring the security of company assets.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Processed all SSC corporate directives, including pull and hold/destroy and task compliance key survey information.
  • Managed a team of 10 employees responsible for free flow, ordering, and stocking merchandise.
  • Forecasted and negotiated inventory needs, verified billing invoices, and prepared expense reports.
  • Efficiently manage purchasing, sales, marketing, and customer account operations.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Shift Leader/ Marketing Assistant

Loves Travel Stop
11.2019 - 06.2020
  • Provide excellent customer service while operating cash registers, stocking merchandise, and performing various duties.
  • Gathered demographic data from vendors to inform Martin strategies and improve customer targeting
  • Coordinated documents, planned and created material distribution
  • In it, marketing budgets and associated activities are developed, along with executive marketing strategies, budgets, and sales plans for business segments.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Executed a comprehensive marketing plan and consistently achieved targets for increased revenue.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.

Customer Service Associate

Frederick Travel Center
04.2016 - 11.2019
  • Provided excellent customer care by promoting leads and responding to requests. Assisting with product selection and handling ordering functions.
  • Employment strategies to reduce process inconsistencies and improve efficiency.
  • Monitor cash registers in multiple checkout stations, maintaining an adequate cash supply.
  • Collaborated with sales team members to stay current on inventory levels and cells insurance, ensuring accurate orders and resolving any teams issues
  • Informed customers about special promotions and provided detailed information for various products.
  • Responded to customer calls and emails to answer questions about products and services.

Education

Bachelor of Science - Bachelor of Science In Business Administration

Colorado Technical University, Colorado Springs, CO
08.2024


Pursuing a Bachelor Of Science Degree In Business Administration

  • Achieve a place on the deans list for the 4th and third quarter of 2021
  • Current GPA: 2.75

High School Diploma -

Frederick Jr, Sr, High, Frederick, Colorado
05.1995
  • Engaging extracurricular activities as a photographer and developer for the yearbook during the academic Year 1994 through 1995

Skills

  • Proficient in office software (eg Microsoft office suite)
  • Strong organizational and time management skills
  • Effective problem-solving abilities
  • Excellent communication and interpersonal skills
  • Attention to detail, accuracy and data management
  • Multitasking and ability to prioritize task
  • Knowledge of billing software and systems
  • Familiarity with financial processes and procedures
  • Attention to detail at the same time as processing invoice and payments
  • Ability to resolve discrepancies and handle customer inquiries
  • Proficient and phone-handling email etiquette
  • Multitasking and deletion help you handle high volume of inquiries
  • Clerical and administrative duties Obtaining insurance authorizations
  • Computer experience Pc's patient Multitasking ability and time management skills
  • Organizational and people skills, Cash handling, pos system, operational influence,

Accomplishments

    (May2022-present)

    During this period, I voluntarily took a career break to focus on personal development and explore new opportunities. I made the decision to further my education to pursue additional certifications and gain valuable skills in business management through self-study and coursework. I have enhanced my overall knowledge and prepared myself for future roles in a more comprehensive manner.

Additional Information

During the project, my key role was to develop strategies and implement initiatives to boost sales and contribute to the growth of the operation. I collaborated with a team of eight members to enhance the sales operation.



Timeline

Shift Leader/ Subway - Loves Travel Stop
05.2021 - 05.2022
Store Manager/ Merchandise Manager - Dollar Tree
06.2020 - 05.2021
Shift Leader/ Marketing Assistant - Loves Travel Stop
11.2019 - 06.2020
Customer Service Associate - Frederick Travel Center
04.2016 - 11.2019
Colorado Technical University - Bachelor of Science, Bachelor of Science In Business Administration
Frederick Jr, Sr, High - High School Diploma,

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Jamie RosasBustosBusiness Management