Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jamie Ross

Mountain Home,AR

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Interventional Pain Management
2023.05 - Current
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Collaborated with interdisciplinary teams to create comprehensive care plans tailored to individual patient needs.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Certified Medical Assistant

UCHealth Neurology
2017.06 - 2023.05
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
  • Prepared and administered medications to alleviate patient symptoms.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Oriented and trained new staff on proper procedures and policies.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
  • Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Developed and maintained courteous and effective working relationships.
  • Worked well in a team setting, providing support and guidance.

Certified Medical Assistant

Brain Surgery & Comprehensive Spine Center
2015.01 - 2017.05
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Taught patients about medications, procedures, and care plan instructions.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Implemented improvements in workflow processes that led to increased productivity amongst staff members.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Oriented and trained new staff on proper procedures and policies.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
  • Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Learned and adapted quickly to new technology and software applications.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Certified Medical Assistant

Aspen Orthopaedic Associates
2008.01 - 2017.01
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Taught patients about medications, procedures, and care plan instructions.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.

Business Owner

Summit Scrubs
2006.01 - 2008.01

All aspects of small business owenership including customer Service, product ordering, sales and bookkeeping.

Certified Medical Assistant

Rocky Mountain Urology
2004.01 - 2006.01

Vital signs, assisting doctor with patients and minor surgeries, surgery scheduling, post-op care, injections, catheter placement, BCG treatments.

Education

Certified Medical Assistant - Medical Assisting

Bryman Medical Assistant School
Reseda, CA
1993

High School Diploma -

Taft Highschool
Woodland Hills, CA
05.1991

Skills

  • Patient Care
  • Medical Assistant
  • CPR Certification
  • Medical Procedures
  • Clinical Documentation
  • Data Entry
  • Inventory and supply management
  • Valid AR driver's license
  • EMR / EHR
  • Patient documentation
  • Compassionate

Certification

  • CCMA - Certified Clinical Medical Assistant

Timeline

Certified Medical Assistant

Interventional Pain Management
2023.05 - Current

Certified Medical Assistant

UCHealth Neurology
2017.06 - 2023.05

Certified Medical Assistant

Brain Surgery & Comprehensive Spine Center
2015.01 - 2017.05

Certified Medical Assistant

Aspen Orthopaedic Associates
2008.01 - 2017.01

Business Owner

Summit Scrubs
2006.01 - 2008.01

Certified Medical Assistant

Rocky Mountain Urology
2004.01 - 2006.01

Certified Medical Assistant - Medical Assisting

Bryman Medical Assistant School

High School Diploma -

Taft Highschool
  • CCMA - Certified Clinical Medical Assistant
Jamie Ross