Jamie Roth
Raleigh,NC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Pizza Maker/Cashier
Marcos's Pizza
Charlottesville, VA
04.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
Hostess
The Pub
Palmyra, VA
08.2021 - 11.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Accommodated special seating requests for guests to enhance satisfaction.
- Answered phone calls to take orders, give information and document reservations.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Seated patrons based on guest preferences and seating availability.
- Provided patrons with estimated waiting times during peak service hours.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
Education
Bachelor of Science - Engineering
North Carolina State University
Raleigh, NC05.2027
High School Diploma -
Fluvanna County High School
Palmyra, VA05.2023
Skills
- Service-Orientation
- Scanner Operation
- Coupon Redemption
- Process Payments
- Refund Handling
- Customer Transactions
- POS Systems Operations
- Customer Service Excellence
Timeline
Pizza Maker/Cashier
Marcos's Pizza
04.2022 - 08.2023
Hostess
The Pub
08.2021 - 11.2021
Bachelor of Science - Engineering
North Carolina State University
High School Diploma -
Fluvanna County High School