Summary
Overview
Work History
Education
Skills
Timeline
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Jamie Roth

Raleigh,NC

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Pizza Maker/Cashier

Marcos's Pizza
04.2022 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.

Hostess

The Pub
08.2021 - 11.2021
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Answered phone calls to take orders, give information and document reservations.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Seated patrons based on guest preferences and seating availability.
  • Provided patrons with estimated waiting times during peak service hours.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.

Education

Bachelor of Science - Engineering

North Carolina State University
Raleigh, NC
05.2027

High School Diploma -

Fluvanna County High School
Palmyra, VA
05.2023

Skills

  • Service-Orientation
  • Scanner Operation
  • Coupon Redemption
  • Process Payments
  • Refund Handling
  • Customer Transactions
  • POS Systems Operations
  • Customer Service Excellence

Timeline

Pizza Maker/Cashier

Marcos's Pizza
04.2022 - 08.2023

Hostess

The Pub
08.2021 - 11.2021

Bachelor of Science - Engineering

North Carolina State University

High School Diploma -

Fluvanna County High School

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Jamie Roth