JAMIE SANCHEZ
Antioch,CA
Summary
Dedicated and focused professional seeking a role of increased responsibility with and opportunity to excel. Self-starter/directed Strong interpersonal skills Meticulous attention to detail
Overview
12
12
years of professional experience
1
1
Certification
Work History
Brand Ambassador
Monster Energy
11.2022 - Current
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Generate leads for future business opportunities by collecting customer contact information during promotional events.
- Support Sales efforts through event and guerrilla sampling.
- Responsibly care for program materials.
Personal Shopper
Instacart
11.2020 - 11.2022
- Handled customer requests for products, services, and company information.
- Analyzed customer data to identify problems, develop potential solutions, and ensure high-quality service.
- Built strong, compassionate client relationships and earned a reputation for exceeding service standards.
- Recommended, selected, and assisted in locating and obtaining out-of-stock products based on customer requests.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick-up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using the shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good customer selections.
Server
Scott's Seafood Grill & Bar
10.2015 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Shift Manager/Lead Server
Bruno's Italian Cuisine
04.2012 - 10.2015
- Maintained reservation logs and prepare large parties for employees nightly stations.
- Monitor dine-in, take-out, and delivery to ensure optimal guest experience.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Education
Some College (No Degree) - Medical Assisting
Maric College
Salida, CASkills
- Customer Relationship Building
- Staff Training
- Hospitality service expertise
- Cleanliness standards
- Safe Food Handling
- Suggestive Selling
- Team Player
- Reliable and Responsible
- Warm and Friendly
- Multitasking Abilities
- Attention to Detail
Certification
ServSafe Certification
Timeline
Brand Ambassador
Monster Energy
11.2022 - Current
Personal Shopper
Instacart
11.2020 - 11.2022
Server
Scott's Seafood Grill & Bar
10.2015 - 03.2020
Shift Manager/Lead Server
Bruno's Italian Cuisine
04.2012 - 10.2015
Some College (No Degree) - Medical Assisting
Maric College