Jamie Scarth
Ocean Shores,WA
Summary
Hardworking employee enthusiastic about learning the Safety/Quality field inside and out. Willing to obtain any and all certifications needed right away. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
21
21
years of professional experience
Work History
Production Control/Driver
KIRA Services
10.2021 - Current
- Management of labor and materials on work orders, create job plans, run weekly and monthly reports on preventative maintenance in MAXIMO
- Use of Microsoft Excel/Sharepoint to manage the TMDE Calibration program
- Performed all duties as Safety chairwoman for 1 year which includes hosting quarterly safety meetings, recording and reporting to the team via Sharepoint
- Driver of mobile EW systems vehicle
- JQS certified/trained to operate EW systems in the field.
- Achieved safe driving records by consistently following traffic rules and regulations.
Independant Business Owner/Sales Director
Mary Kay Cosmetics
06.2016 - Current
- Increased client satisfaction by providing personalized business solutions and exceptional customer service.
- Developed strategic partnerships for expanding business opportunities and strengthening relationships with key stakeholders.
- Managed day-to-day operations with strong organizational skills, ensuring smooth workflows and timely completion of tasks.
- Oversaw inventory management processes ensuring optimal stock levels while minimizing wastage and storage costs.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
CCA-City Carrier Assistant
USPS
11.2020 - 10.2021
- Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
- Handled complex load assignments, organizing efficient routes for maximum productivity.
- Conducted thorough pre-trip inspections, identifying potential hazards for timely resolution.
- Safely navigated through various traffic conditions while adhering to strict deadlines for deliveries.
- Planned and cased mail in sequence of delivery for designated route.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
- Distributed mail on foot to residences and businesses, on a 12 mile route.
Service Advisor
B&B Automotive
02.2020 - 11.2020
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- Provided exceptional customer service, resolving complaints diplomatically and efficiently.
- Promoted additional services based on individual customer needs, increasing overall revenue without compromising integrity or trustworthiness.
- Streamlined appointment scheduling for improved efficiency and increased daily appointments.
- Reduced wait times with efficient coordination of service tasks among technicians.
- Executed record filing system to improve document organization and management.
Planner/Production Control/Inventory Specialist
Lifeport
01.2011 - 01.2018
- Inventory/Production Control/Production Planner for the manufacturing of Aviation Life flight/ Military Armor Systems
- Creation of detailed work instructions, and company trainer for all departments
- Acquired both ACE Pilot for my department and 6 SIGMA green belt certifications.
- Optimized scheduling processes by implementing efficient software tools and organizational systems.
- Streamlined project timelines through close collaboration with cross-functional teams and stakeholders.
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Ensured accurate forecasting of resource requirements by closely monitoring project progress and adjusting plans accordingly.
- Maintained high levels of internal customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Established and maintained strong working relationships with internal departments, facilitating open communication channels for improved collaboration.
- Collaborated with management to develop comprehensive safety policies and procedures for employee training.
- Investigated incidents and accidents, determining root causes to prevent future occurrences.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
Inventory Specialist/Shipping Dispatcher
Foster Auto Parts/LKQ
06.2003 - 11.2011
- Enhanced dispatch efficiency by implementing a new scheduling system.
- Reduced response times by streamlining communication between Salesman and Parts Pullers.
- Improved customer satisfaction with timely and accurate dispatching of service requests.
- Coordinated schedules for multiple teams, ensuring optimal coverage during peak hours.
- Trained new dispatchers on company procedures, software applications, and communication protocols.
- Managed high call volumes while maintaining composure and professionalism under pressure.
- Managed high-volume shipment requests, effectively prioritizing tasks under pressure.
- Handled incoming calls and emails from salesman in regards to customer needs and deliveries.
- Worked closely with salesman and customers to effectively resolve issues and complaints.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Education
GED -
Portland Community College
Portland, ORBachelor of Science - Technical Managment/Minor in Project Managment
Embry-Riddle Aeronautical University
WorldwideBachelor of Science - Safety Managment
Embry-Riddle Aeronautical University
WorldwideAssociate of Applied Science - Automotive Technology
Portland Community College
Portland, OR05.2003
Skills
- Adaptability and Flexibility
- Excellent Communication
- Active Listening
- Written Communication
- Goal Setting
- Self Motivation
- Analytical Thinking
- Attention to Detail
- Decision-Making
- Reliability
- Time management abilities
- Problem-solving abilities
Timeline
Production Control/Driver
KIRA Services
10.2021 - Current
CCA-City Carrier Assistant
USPS
11.2020 - 10.2021
Service Advisor
B&B Automotive
02.2020 - 11.2020
Independant Business Owner/Sales Director
Mary Kay Cosmetics
06.2016 - Current
Planner/Production Control/Inventory Specialist
Lifeport
01.2011 - 01.2018
Inventory Specialist/Shipping Dispatcher
Foster Auto Parts/LKQ
06.2003 - 11.2011
GED -
Portland Community College
Bachelor of Science - Technical Managment/Minor in Project Managment
Embry-Riddle Aeronautical University
Bachelor of Science - Safety Managment
Embry-Riddle Aeronautical University
Associate of Applied Science - Automotive Technology
Portland Community College
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