Jamie Schelkopf
Kewanee,IL
Summary
Proven leader with extensive experience at Carle Health Methodist, adept in cardiac monitoring and fostering teamwork. Excelled in enhancing customer satisfaction, streamlining operations, and championing diversity. Achieved strategic goals through effective team development and performance metrics, ensuring high-quality service delivery and financial efficiency.
Overview
16
16
years of professional experience
Work History
Manager of Ancillary & Support Services
Carle Health Methodist
Peoria, IL
02.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
- Responsible for resolving RL solutions & grievances within the ED service line.
- Successful completion of employee evaluations annually.
- Responsible for employee discipline and corrective action while promoting positive change within my team.
Emergency Dept. Lead Tech
Unity Point Health Methodist
Peoria , IL
11.2008 - 02.2023
- In charge of scheduling for department.
- Oversees payroll for all emergency dept employees.
- Helps with onboarding new staff members and education days for techs at all three area Unity Point hospitals.
- Working side by side with ED leadership to complete staff evaluations and disciplinary actions.
- Assisted doctors with examinations of patients by taking vital signs and drawing blood.
- Administered first aid treatment and life support to care for sick or injured individuals. Current on BLS
- Monitored patients' comfort and safety during examinations and tests to alert physicians of abnormalities and changes in patient response.
- Assessed extent and nature of injury or illness to prioritize and establish medical procedures.
- Assisted with resuscitation, CPR and emergency airway procedures.
- Collected basic samples, labeled specimens properly and transferred to laboratory for testing.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring and non-invasive blood pressure monitoring systems.
- Followed all hospital policies and procedures and complied with local, state and federal agency and accrediting body guidelines.
- Applied orthopedic devices like traction and OCL splints.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Onboarded new employees with training and new hire documentation.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Evaluated report data to proactively adjust and enhance operations.
Education
CNA Certificate - Certified Nursing Assistant
Illinois Central College
East Peoria, IL01.2003
High School Diploma -
Deer Creek Mackinaw High School
Mackinaw, IL 05.2002
Skills
- Cardiac monitoring
- Collecting medical samples
- Wound Care
- Measuring and monitoring vitals
- Phlebotomy procedures
- Aseptic techniques
- CPR
- Technical Support
- Orthopedic splint application
- Basic patient care
- 12-lead EKG monitoring
- Self-Motivated
- Organization and Time Management
- Teamwork and Collaboration
- Team Leadership
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Strategic Planning
- Cross-Functional Teamwork
- Performance Management
- Staff Development
- Policy Implementation
- Schedule Preparation
- Performance Evaluations
- Budget Control
- Decision-Making
- Computer Skills
- Effective Communication
- Problem Resolution
- Multitasking
- Problem-Solving
- Multitasking Abilities
- Organizational Skills
- Team Development
- Work Planning and Prioritization
- Hiring and Training
- Managing Operations and Efficiency
Timeline
Manager of Ancillary & Support Services
Carle Health Methodist
02.2023 - Current
Emergency Dept. Lead Tech
Unity Point Health Methodist
11.2008 - 02.2023
CNA Certificate - Certified Nursing Assistant
Illinois Central College
High School Diploma -
Deer Creek Mackinaw High School