Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Sereg

Lynchburg,SC

Summary

Gives exceptional attention to detail, contributing to seamless daily operations and collective success. Experienced in providing service that is focused on customer satisfaction and team productivity. Comfortable with working in fast-paced and challenging environments and can easily work with others or work alone. Quick learner who is ready to acquire new skills and knowledge and apply it efficiently to complete the necessary tasks. Excellent communication skills can assist in resolving issues promptly. Track record of reliability and adaptability that will prove to be beneficial to the business. Consistently demonstrates excellent organizational capabilities and experience handling numerous projects at once while ensuring accuracy. Brings a positive attitude and a commitment to continuous learning and growth. Flexibility and willingness to take on any needs or challenges that may arise even those outside of the normal workplace environment.

Overview

16
16
years of professional experience

Work History

Bookkeeper

Sumter Cut Rate Drugs
04.2001 - 12.2012
  • (Note: I did the bookkeeping and pharmacy technician duties at the same time during my employment at Sumter Cut Rate Drugs however I listed them separately since each position required different skills.)
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Handled daily deposits, recorded daily deposit amounts in Quickbooks
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
  • Implemented a more efficient filing system for financial documents, improving accessibility and organization..
  • Completed tax forms in compliance with legal regulations..
  • Streamlined accounts payable and receivable management, improving relationships with vendors and customers.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Tracked financial progress by creating quarterly and yearly balance sheets.
  • Made sure that all of the necessary licenses and certifications were kept current

Pharmacy Technician

Sumter Cut Rate Drugs
04.2001 - 12.2012
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Counted, measured and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Collected co-payments or full payments from customers.
  • Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
  • Educated patients on medication usage and precautions, enhancing patient understanding and safety.
  • Assisted in management of prescription deliveries, improving patient convenience.
  • Utilized pharmacy management software to process prescriptions efficiently.

Team Member/Shift Leader

Chick-fil-A
06.1997 - 04.2001
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Ensured compliance with health and safety regulations, conducting regular checks and staff training.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies. Handled daily deposits and reconciliation of cash registers at the end of the shift.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.

Education

Practical Nursing

Central Carolina Technical College
Sumter, SC

High School Diploma With Honors -

Lakewood High School
Sumter, SC
06.2000

Skills

  • Accounts Receivable
  • Quickbooks
  • Bank Statement Reconciliation
  • Payroll Processing
  • Superior attention to detail
  • Bill Payment and Recordkeeping
  • Customer Service
  • Cash Handling
  • Cleaning
  • Flexible Schedule
  • Order Preparation
  • Multitasking
  • Accuracy
  • Organization
  • Problem-solving
  • Reliability
  • Confidentiality and HIPAA
  • Answering customer questions
  • Insurance Billing
  • Medication Dispensing
  • Restocking supplies
  • Inventory control
  • Cash Register Operations
  • Creative Thinking
  • Food preparation
  • Proper food storage
  • Handling stressful situations
  • Resolving Conflicts
  • Maintaining high standards
  • Answering phone calls
  • Accurately taking orders in person or over the phone
  • Ability to efficiently work alone or with others

Timeline

Bookkeeper

Sumter Cut Rate Drugs
04.2001 - 12.2012

Pharmacy Technician

Sumter Cut Rate Drugs
04.2001 - 12.2012

Team Member/Shift Leader

Chick-fil-A
06.1997 - 04.2001

Practical Nursing

Central Carolina Technical College

High School Diploma With Honors -

Lakewood High School

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Jamie Sereg