Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jamie Sharp

Acworth,GA

Summary


Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Operations Manager

Kennesaw State University
11.2022 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Monitored dining room inventory and replenished as necessary.
  • Cross-trained existing employees to maximize team agility and performance.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Implemented sustainability initiatives, reducing environmental impact.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Activities Director/Universal Worker

The Fountains In Cartersville
06.2019 - 11.2022
  • Drafted budgets for programs and ordered materials that were needed for certain activities
  • Maintained running inventory of supplies and purchases to monitor budget expenditures
  • Worked with nursing team to identify and document changes in patient mental acuity and physical abilities
  • Stretched minimum annual budget of $1000 to cover planned activities through creative use of resources
  • Supervised Activities Assistant and conducted performance evaluations
  • Developed and lead inter generational activities to encourage mental agility of patients
  • Managed scheduled events for The Fountains to maximize activities and attendance
  • Planned and conducted community activities such as Happy Hour, Outings and Big Events for the community
  • Instructed participants on safety techniques and specific activity requirements
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to residents
  • Transported and escorted program participants to and from activities and on field trips
  • Designed customized client programs to meet individual fitness needs
  • Enhanced activity strategies to help users of different ability levels engage in activities
  • Prepared food orders to support waitstaff and other team members.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Ensured compliance with state regulations by maintaining thorough records of resident participation in activities.
  • Organized seasonal celebrations that fostered a festive atmosphere within the facility while respecting cultural diversity.
  • Contributed to social media outreach, content development and schedule management.
  • Contacted vendors, venue and stakeholders.
  • Supported events execution and venue set up and tear down.
  • Researched assigned events and identified possible partnerships aligned with event concepts.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Oversaw event registration process by collecting and tracking attendee information.
  • Implemented protocols and procedures to effectively manage planning process.
  • Supported cognitive health through the implementation of brain fitness programs designed to stimulate mental acuity in older adults.

Memory Care Lifestyles Coordinator/Universal Worker

Celebration Village
02.2018 - 03.2019
  • Coordinated off-site activities and accompanied residents throughout excursions
  • Helped residents build and maintain interpersonal relationships, social skills, mental abilities and confidence
  • Engaged residents through events, small groups and personal attention
  • Promoted an exceptional quality of life for all residents
  • Provided respectful mobility assistance to individuals needing extra support
  • Scheduled movies, entertainment and other special events
  • Evaluated supplies and requested purchases to meet activity plans
  • Documented preferences and helped develop relevant activities
  • Developed public relations materials, marketing, and advertising strategies
  • Designed customized client programs to meet individual fitness needs
  • Planned and created monthly calendars for assisted living and memory care
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Planned and organized food preparation activities from chopping ingredients to plating.
  • Transferred supplies and equipment between storage and work areas to support food preparation.
  • Used culinary and cutlery tools to prepare foods for cooking or cold dish presentations.
  • Completed bi-weekly payroll for 10 employees.

Life Enrichment Associate

Sandy Springs Enlivant
01.2017 - 01.2018
  • Plan daily Activities that meets the residents needs and wants
  • Coordinate event for the community
  • Engage in all the activities with the residents
  • Plan the calendar for up coming months
  • Serves the residents daily snacks that met their needs and diets
  • Observed and monitored client behavior and responses to treatment
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments
  • Displayed sensitivity to the cultural and linguistic needs of the clients and families served
  • Invited and Coordinated Events for the residents and family members
  • Evaluated program effectiveness through regular feedback from residents, staff, and families, leading to continuous improvement efforts.
  • Collaborated with other recreation staff in developing new recreational activities.

Care Giver

Brookdale Kennesaw/Enlivant
05.2013 - 04.2017
  • Effectively controlled the release of proprietary and confidential information for general client lists
  • Explained menu to residents, received food orders, helped prepare food and delivered meals to residents
  • Documented activities and recorded information in EMR system
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination
  • Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate
  • Documented patient intake and dietary requirements and assisted with feeding
  • Monitored and replenished medical supply inventory, facilitating optimal availability for patient care
  • Responded to patient alarms and needs-assessment requests to identify course of treatment
  • Preserved patient dignity and minimized discomfort by carrying out duties such as bedpan changes, diapering and bathing
  • Documented information in resident charts and communicated status updates to interdisciplinary care team
  • Assisted residents with shaving, bathing and oral hygiene to promote healthy habits and overall wellness

Activities Coordinator

Ross Memorial Nursing Home
10.2013 - 04.2014
  • Protected safety of every person enjoying recreational activities at Ross Memorial by enforcing disciplined and consistent policies
  • Established, identified and assessed event goals and intended outcomes
  • Maintained facilities, grounds and equipment to ensure community safety and attract attention
  • Developed events and programs in consideration of needs, abilities and interests of participants
  • Set up decorations, equipment and food service stands for various entertainment activities
  • Adjusted activity plans to better engage users of differing ability or interest levels

Day-Care Teacher

Destiny's Designers Learning Center
01.2009 - 01.2013
  • Promoted language development skills through reading and storytelling
  • Promoted good behavior by using the positive reinforcement method
  • Assisted the lead teacher with snack time, arts and crafts and putting the children down for naps
  • Relieved the head teacher and toddler teacher
  • Kept classrooms clean by sterilizing and disinfecting children's toys and surfaces
  • Organized small groups of children while transitioning to and from outdoor play
  • Administered medication and minor first aid to sick and injured students
  • Dressed children and changed diapers
  • Communicated regularly with parents about daily activities and behaviors
  • Offered parents detailed daily reports that outlined their child\\'s day
  • Maintained daily records of children individual activities, behaviors, meals and naps
  • Addressed behavioral and learning issues with parents and daycare management staff
  • Engaged with children individually to meet their emotional and physical needs

Day-Care Teacher

Great Expectations
02.2004 - 08.2009
  • Promoted good behavior by using the positive reinforcement method
  • Assisted the lead teacher with snack time, arts and crafts and putting the children down for naps
  • Relieved the head teacher and toddler teacher
  • Kept classrooms clean by sterilizing and disinfecting children\\'s toys and surfaces
  • Organized small groups of children while transitioning to and from outdoor play
  • Dressed children and changed diapers
  • Offered parents detailed daily reports that outlined their child's day
  • Engaged with children individually to meet their emotional and physical needs

Education

Bachelor - Criminal Justice

ITT-Tech
Kennesaw, GA
2013

High School Diploma -

North Cobb High School
Kennesaw, GA
2007

Skills

  • Food handling preparation
  • Detail-oriented
  • Dependable
  • Clear communication skills
  • Efficient and reliable team player
  • Fast Learner
  • Cleaning and Sanitizing
  • Heavy Lifting Capacity
  • Employee relations and conflict resolution
  • Planning and implementation
  • Employee scheduling
  • New employee recruitment

Certification

  • Alzheimer's Training 8 hours
  • Activities: An Interdisciplinary Approach
  • Advance Directives
  • An Administrator's Guide to Housekeeping
  • Best Practices for Activities Professionals
  • Creating and Managing a Successful Activities Program
  • Cultural Diversity
  • Dementia Care: Stay busy with Activities for Residents with Memory Problems
  • Enriching Your Activities Program
  • ServSafe
  • Fire Safety
  • Preventing, Recognizing and Reporting Abuse
  • Residents Rights Essentials
  • Food Handling part 1&2

Timeline

Operations Manager

Kennesaw State University
11.2022 - Current

Activities Director/Universal Worker

The Fountains In Cartersville
06.2019 - 11.2022

Memory Care Lifestyles Coordinator/Universal Worker

Celebration Village
02.2018 - 03.2019

Life Enrichment Associate

Sandy Springs Enlivant
01.2017 - 01.2018

Activities Coordinator

Ross Memorial Nursing Home
10.2013 - 04.2014

Care Giver

Brookdale Kennesaw/Enlivant
05.2013 - 04.2017

Day-Care Teacher

Destiny's Designers Learning Center
01.2009 - 01.2013

Day-Care Teacher

Great Expectations
02.2004 - 08.2009

Bachelor - Criminal Justice

ITT-Tech

High School Diploma -

North Cobb High School

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Jamie Sharp