Jamie Simmons
Oklahoma City,OK
Summary
Highly organized and customer-focused professional with extensive experience in client relations, customer service, and administrative support. Seeking a Leasing Agent position where strong communication skills and attention to detail can enhance property management operations.
Overview
19
19
years of professional experience
Work History
Recurring Representative
Aveanna Healthcare
Oklahoma City
06.2018 - Current
- Delivered exceptional customer service while managing recurring orders for patient supplies, building strong relationships with clients
- Managed client data and ensured orders aligned with insurance policies and regulations, similar to reviewing rental agreements and tenant qualifications
- Coordinated between different departments to meet client needs, comparable to liaising between maintenance, tenants, and management in leasing.
Customer Service Representative
Majors Medical Supply
Oklahoma City
12.2016 - 06.2018
- Handled incoming calls and inquiries regarding medical supplies, providing information and solving issues, similar to responding to tenant inquiries and concerns
- Verified client eligibility and benefits, ensuring accuracy in customer profiles, akin to verifying rental applications and tenant qualifications
- Maintained detailed records and documentation, critical in leasing for tenant files and lease agreements.
Customer Service Representative
Wound Management
Oklahoma City
02.2011 - 09.2016
- Provided support to clients by managing their product needs and maintaining clear communication about their accounts, similar to handling tenant relations
- Ensured accurate data entry and processed customer orders, similar to preparing leasing documents and updating tenant records.
CMA, ACMA, Administrative Assistant
Bellevue Health and Rehab
Oklahoma City
01.2006 - 02.2011
- Managed patient records, scheduled appointments, and coordinated between departments, a strong parallel to maintaining tenant files and coordinating lease renewals
- Organized supplies and ensured timely delivery, akin to managing move-ins, move-outs, and property inventories for leasing offices.
Education
High School Diploma -
Grand Prairie High School
Grand Prairie, TX01.1994
Skills
- Client relations
- Customer service
- Strong organizational
- Administrative skills
- Excellent communication
- Problem-solving abilities
- Microsoft Office Suite
- High-volume phone
- Email correspondence
Attentiontodetail
Excellent attention to detail and documentation management
Appointmentcoordination
Experience in coordinating appointments and client follow-ups
Taskmanagement
Proven ability to manage and prioritize multiple tasks in fast-paced environments
Timeline
Recurring Representative
Aveanna Healthcare
06.2018 - Current
Customer Service Representative
Majors Medical Supply
12.2016 - 06.2018
Customer Service Representative
Wound Management
02.2011 - 09.2016
CMA, ACMA, Administrative Assistant
Bellevue Health and Rehab
01.2006 - 02.2011
High School Diploma -
Grand Prairie High School