Jamie Siple
Saint Helen,MI
Summary
Experienced Director of Rehabilitation- oversees daily operations of rehabilitation services to deliver highest standard of services with best possible outcome for patients. Maintains current Physical Therapist Assistant license in Michigan and 14 years of healthcare and rehabilitation experience in acute care and outpatient facilities. Directs clinical management of rehab facility to foster quality improvement, excellent care planning and positive clinical utilization to meet program standards and guidelines.
Overview
16
16
years of professional experience
Work History
Director of Rehabilitation
CPS Solutions
West Branch, Michigan
01.2021 - Current
- Promoted and followed facility infection control policies, procedures, and JCAHO guidelines to improve the quality of care for the health and safety of patients.
- Direct day-to-day administrative and operational functions for outpatient facility, 88-bed acute care facility, providing guidance and leadership to over 12 employees within our department.
- Maintained excellence in customer service as demonstrated by patient satisfaction scores of 4.9/5
- Implemented monthly tracking for inpatient to outpatient therapy conversion, contractual analysis and billing audit
- Increased total outpatient PT/OT evaluations by 20%
- Demonstrated 75% efficiency for combined department services
- Added new clinical services lines: Lymphedema and Pelvic Health for Adults
- Created marketing strategy to complete 12 volunteer activities for physician and community engagement
- Created a targeted referral engagement strategy that resulted in doubling orthopedic referrals.
- Implemented nursing and physician satisfaction scores that resulted at/above 4.5/5.
- Collaborated with nursing departments to implement Fall Prevention Program.
Physical Therapist Assistant
CPS Solutions
West Branch, Michigan
09.2018 - Current
- Documented each patient case with updates in computer system.
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Communicated with physicians to provide updates on patient care.
Physical Therapist Assistant
Memorial Healthcare
Owosso, Michigan
05.2016 - 05.2018
- Documented each patient case with updates in computer system.
- Taught patients how to live within limits of capabilities and celebrated successes.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Licensed Massage Therapist
Covenant Healthcare
Saginaw, Michigan
04.2014 - 04.2016
- Provided safe, effective and appropriate massage therapy techniques during customer appointments.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Maintained client treatment records and designed long-term care programs for return customers.
- Performed massages for clients using Swedish, deep tissue, sports and pregnancy methodologies.
Licensed Massage Therapist
Serendipity Day Spa
Frankenmuth, Michigan
05.2012 - 09.2013
- Reduced or eliminated muscular stress and tightness through Swedish massage, implementing variety of stroke lengths, rhythms and intensities to optimize relaxation.
- Used essential oils to add aromatherapy element to massage sessions, maximizing stress relief and relaxation effect.
- Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
- Performed body scrub therapy on individuals with skin needing exfoliation or hydration using both salt and sugar scrubs and individualized oil selections.
Rehab Aide
Riversbend Rehabilitation
Bay City, Michigan
06.2008 - 02.2013
- Assisted patients during ambulation to prevent injuries.
- Prepared patients for treatment by positioning, dressing or removing external supports.
- Observed patients awaiting therapy or transportation to note needs and handle situations appropriately.
- Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
- Reported patients' progress, attitudes and accomplishments to supervisors or therapists.
- Transported patients to and from treatment areas using wheelchairs and assistive devices.
- Encouraged and attended to patients' physical needs to facilitate and attain therapeutic goals.
Education
Bachelor of Science - Healthcare Administration
University of Phoenix
Phoenix, AZ01.2023
Associate of Applied Science - Physical Therapist Assistant
Delta College
University Center, MI05.2016
Certificate - Massage Therapy
Flint School of Therapeutic Massage
Saginaw, MI05.2012
Skills
- Rehabilitation Management
- Community Outreach Collaboration
- Financial Reporting Coordination
- Efficiency Tracking and Development
- Employee Performance Evaluations
- Operational Records Maintenance
- Patient Data Management
- Facility Design and Planning
- Managing Employee Relations
- Strategic Planning
Accomplishments
- Supervised team of healthcare professionals
- Used Microsoft Excel to develop patient tracking conversions, cancellation spreadsheets and financial analysis.
- Collaborated within multidisciplinary team for the development of community outreach programs.
- Achieved and surpassed efficiency goal by completing weekly monitoring with accuracy.
- Increased therapy outpatient billable units by 10%.
- Successfully developed and implemented a facility plan for a new Outpatient Rehab Clinic.
Languages
Spanish
Limited Working
Timeline
Director of Rehabilitation
CPS Solutions
01.2021 - Current
Physical Therapist Assistant
CPS Solutions
09.2018 - Current
Physical Therapist Assistant
Memorial Healthcare
05.2016 - 05.2018
Licensed Massage Therapist
Covenant Healthcare
04.2014 - 04.2016
Licensed Massage Therapist
Serendipity Day Spa
05.2012 - 09.2013
Rehab Aide
Riversbend Rehabilitation
06.2008 - 02.2013
Bachelor of Science - Healthcare Administration
University of Phoenix
Associate of Applied Science - Physical Therapist Assistant
Delta College
Certificate - Massage Therapy
Flint School of Therapeutic Massage
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