Jamie Smith

Work History

MEB Management

Phoenix, AZ

12.2020 - 05.2021

Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
Collaborated site foreman during interior renovations and construction.
Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.
Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
Received and processed resident payments, and updated system accounts with latest information.
Worked with maintenance staff to complete timely repairs and enhancements.
Increased office organization by creating filing systems and managing confidential information carefully.
Contacted correct individuals to perform repairs and maintenance to obtain immediate resolutions.
Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
Managed community within established cost constraints.
Evaluated property conditions and recommended improvements.
Aided upper-level leaders by completing budgets and annual reports for executive action planning.
Collected rental payments from residents and kept meticulous records of delinquent accounts.

JAMES ASSOCIATES

Phoenix, Arizona

06.2014 - 12.2020

Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
Compiled maintenance and repair requests for submission to the owner and reached out to local contractors for bid proposals.
Collected, completed and processed lease applications.
Administered operations to handle needs of more than 100 tenants across 50 property units.
Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.

Partners In Recovery, LLC

Phoenix, Arizona

10.2007 - 05.2014

Provided patients and family members with education regarding illness, medications and treatment plans.
Provided psychosocial support to develop coping skills and support personal goals for recovery.
Monitored ongoing treatments for medication side effects, worsening of symptoms, and therapeutic response.
Worked with clients to provide resources based on needs.
Observed and monitored client behavior and responses to treatment.
Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
Managed caseload of 85 patients with substance dependence and co-occurring Axis I and Axis II disorders.
Offered and documented treatment consent forms in patient health records.
Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.