Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jamie Smith

Margate

Summary

Dynamic and results-driven Food & Beverage Manager with over 8 years of experience in managing high-volume hotel and restaurant operations. Skilled in team leadership, budget management, cost control, menu development, and delivering exceptional guest experiences. Proven track record of increasing revenue, improving operational efficiency, and maintaining high standards of service and quality. Adept at training and motivating staff while ensuring compliance with health, safety, and brand standards.

Overview

9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Outdoor Food and Beverage Manager

Fontainebleau Miami
Miami Beach
06.2020 - Current
  • Oversee all food and beverage operations for a 1500 room hotel and 4 major restaurants within hotel ensuring smooth daily service and superior guest satisfaction.
  • Manage a team of 80 member staff, including servers, bartenders, cabana boys and kitchen personnel; implement training programs to boost productivity and service quality.
  • Develop and control annual F&B budget, reducing operational costs by 2-5% while increasing revenue by 4-8% through upselling initiatives and menu optimization.
  • Negotiate contracts with suppliers, ensuring quality products at competitive pricing.
  • Ensure compliance with local, state, and federal health and safety regulations, maintaining 90% on inspections.
  • Plan and execute private events, conferences, and banquets serving up to 500 guests.

Outdoor food and beverage manager

Delano South Beach
Miami
03.2016 - 07.2019
  • Managed daily operations of food and beverage outlets at a luxury resort.
  • Supervised staff training to ensure exceptional guest service standards.
  • Coordinated menu planning and inventory management for multiple dining venues.

Education

Bachelor of Arts - Hospitality Administration And Management

Georgia State University
Atlanta, GA
07.2001 - 05.2005

Skills

  • Food & Beverage Operations Management
  • Staff Recruitment, Training & Leadership
  • Budgeting & Cost Control
  • Menu Development & Vendor Relations
  • Customer Service Excellence
  • Health & Safety Compliance (HACCP/ServSafe)
  • Event Planning & Banquet Operations
  • Inventory & Purchasing Management
  • Revenue Growth & Profitability
  • POS Systems & Scheduling Software

Certification

  • Food Protection Manager
  • TIPS (Training for Intervention Procedures) Certified

Timeline

Outdoor Food and Beverage Manager

Fontainebleau Miami
06.2020 - Current

Outdoor food and beverage manager

Delano South Beach
03.2016 - 07.2019

Bachelor of Arts - Hospitality Administration And Management

Georgia State University
07.2001 - 05.2005

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