Jamie Sneyd
Contractor Sales
Whitman,United
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Dynamic contractor sales with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure Coordinated with various departments and personnel to facilitate timely supply of products and sales invoices.
Overview
6
6
years of professional experience
Work History
Contractor Sales
Hingham Lumber Company
Cohasset, MA
02.2019 - Current
- I help our contractors and homeowners get what they need for their project's! I answer phone calls and set up deliveries!
- Help customer get in and out as fast and efficiently as possible
- Answered questions about store policies and addressed customer concerns.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Increased per-customer sales totals by recommending additional tools, supplies and lumber.
- Moved bulk customer orders with safe operation of forklifts.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Prepared invoices, processed payments and set up plans for remaining account balances.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Bar Back
FIRESIDE GILLE
Middleboro, MA
01.2017 - 12.2018
- Greeted customers and provided menus upon arrival to bar area.
- Provided attentive service and proactively assessed guest needs.
- Operated dishwashers according to safety guidelines.
- Monitored inventory and replenished as necessary.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Replaced empty kegs and soda syrups.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Restocked ice, condiments, and snacks.
- Greeted customers and provided friendly, knowledgeable service.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Learned how to make wide variety of mixed drinks.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Assisted with bussing tables and cleaning up spills.
Education
High School Diploma -
Whitman-Hanson Reginal High School
Whitman, MA2017
Skills
- Account Development
- Store Displays
- Contract Negotiation Expertise
- Product and Service Sales
- Customer Service and Assistance
- Credit and Debt Card Processing
- Overcoming Objections
- Restock Shelves
- Invoicing
Timeline
Contractor Sales
Hingham Lumber Company
02.2019 - Current
Bar Back
FIRESIDE GILLE
01.2017 - 12.2018
High School Diploma -
Whitman-Hanson Reginal High School