Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jamie Somoza

New York,NY

Summary

Compassionate professional skilled in managing caseloads and implementing individualized education plans. Excels in problem-solving and active listening, committed to enhancing family support services and addressing diverse learning needs.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Family Worker

Deparment Of Education
Queens, NY
01.2021 - 01.2026
  • Scheduled appointments using Microsoft Outlook to keep the office calendar organized and up to date.
  • Managed a multi-line phone system, answering calls and directing them to the right person.
  • Managed caseloads efficiently to ensure timely follow-ups with families and service providers alike.
  • Assisted teachers in implementing individualized education plans for students with diverse learning needs
  • Supported students with behavioral needs

Sales Associate

Old Navy, Gap
Queens, NY
01.2017 - 2020
  • Assisted customers in product selection, enhancing shopping experience and customer satisfaction.
  • Maintained visual merchandising standards, ensuring product displays aligned with brand guidelines.
  • Collaborated with team members to restock merchandise, optimizing inventory management on sales floor.

Education

Bachelor of Science - Psychology

Queens College
Flushing, NY
2026

Associate of Science - Psychology

Borough of Manhattan Community College
New York, NY
12.2024

Skills

  • Behavioral support
  • Family services
  • Data collection
  • Problem-solving
  • Active listening

Certification

Microsoft

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Family Worker

Deparment Of Education
01.2021 - 01.2026

Sales Associate

Old Navy, Gap
01.2017 - 2020

Bachelor of Science - Psychology

Queens College

Associate of Science - Psychology

Borough of Manhattan Community College