Jamie Spencer
Universal City,TX
Summary
Accomplished Registered Nurse with a proven track record at Cardinal Hospice of South Texas, adept in medication and IV administration and demonstrating exceptional compassion and empathy. Spearheaded initiatives to streamline care coordination, reducing hospital readmissions by over 20%. Skilled in patient education and fostering strong relationships, consistently enhancing patient outcomes and satisfaction.
Diligent Registered Nurse with background in patient care and nursing. Skilled in managing complex medical conditions and supporting patient recovery. Demonstrated expertise in critical thinking and effective communication.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Nurse
Cardinal Hospice of South Texas
03.2023 - 10.2024
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
- Streamlined care coordination processes to reduce hospital readmissions and emergency department visits.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.
- Educated family members and caregivers on patient care instructions.
- Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
- Maintained detailed documentation of patient encounters, supporting accurate billing practices and data-driven decision making.
- Participated in on-call rotations to deliver after-hours care.
Director of Nursing
American Medical Hospice
05.2020 - 12.2022
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Managed budgets effectively, identifying cost-saving measures while maintaining high-quality patient care standards.
- Established new policies and updated existing policies to improve standard of care for patients.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Developed strong relationships with community partners to facilitate continuity of care for patients transitioning between healthcare settings.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Registered Nurse Case Manager
Harbor Hospice
01.2019 - 05.2020
- Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
- Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
- Streamlined care coordination processes to reduce hospital readmissions and emergency department visits.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Enhanced interdisciplinary team communication through regular case conferences, promoting effective collaboration for optimal patient care.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Educated family members and caregivers on patient care instructions.
- Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
- Maintained detailed documentation of patient encounters, supporting accurate billing practices and data-driven decision making.
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Participated in on-call rotations to deliver after-hours care.
- Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Conducted comprehensive assessments of patients'' physical, emotional, and social needs in order to develop individualized care plans that facilitated optimal health outcomes.
Registered Nurse, Pediatrics
Angels of Care Pediatrics
02.2016 - 01.2019
- Provided emotional support to families during difficult times, fostering trust and establishing a positive rapport with the healthcare team.
- Evaluated patient histories, complaints, and current symptoms.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Served as an advocate for the rights of pediatric patients, ensuring their needs were met throughout treatment plans consistently prioritizing their best interests.
- Enhanced patient care by developing individualized pediatric nursing plans and evaluating outcomes.
- Improved patient comfort levels during procedures by utilizing age-appropriate distractions and techniques, such as storytelling or guided imagery.
- Promoted a healing environment within the pediatric unit by maintaining cleanliness standards and adhering to infection control protocols.
- Conducted comprehensive assessments of pediatric patients upon admission, identifying potential risks and making necessary interventions for a safer recovery process.
- Facilitated smooth transitions between shifts through clear communication with colleagues, ensuring continuity of care for all patients.
- Provided training to parents and caregivers on proper medication administration, leading to better adherence and improved treatment outcomes.
- Managed patients recovering from medical or surgical procedures.
- Monitored patient reactions after administering medications and IV therapies.
- Educated family members and caregivers on patient care instructions.
- Reduced hospital readmissions for pediatric patients through thorough discharge planning and follow-up care coordination.
Education
Bachelor of Science - Nursing
Galen College of Nursing
San Antonio, TX12-2017
Skills
- Medication and IV administration
- Medication administration
- Direct patient care
- Patient assessments
- Documentation and charting
- Patient assessment
- Strong clinical judgment
- Patient education and counseling
- Patient and family advocacy
- Infection control measures
- Patient care
- Wound care
- Compassion and empathy
- Patient monitoring
- Care planning
- Care plan development
- Professional bedside manner
- Physical assessments
- Family education
- Nursing staff leadership
- Medication distribution
- Team coordination
- Proper catheter insertion/removal
- Intake and discharge
- Relationship building
- Vaccine administration
- Diabetes management
- Chronic disease management
- Medical assessment
- Diabetes and nutrition education
- Hospice and palliative care
- Long-term care
- Case management
- Oxygen saturation standards
- Mobility assistance
- Removing sutures
- Palliative care awareness
- Medical records management
Certification
- Registered Nurse License (RN) - State Board of Nursing.
- Hospice Admission Nurse
- Hospice Administration Certified
- Basic Life Support Certification (BLS)
Timeline
Registered Nurse
Cardinal Hospice of South Texas
03.2023 - 10.2024
Director of Nursing
American Medical Hospice
05.2020 - 12.2022
Registered Nurse Case Manager
Harbor Hospice
01.2019 - 05.2020
Registered Nurse, Pediatrics
Angels of Care Pediatrics
02.2016 - 01.2019
Bachelor of Science - Nursing
Galen College of Nursing