Jamie St.Clair
Shenandoah,Virginia
Summary
Dynamic professional with a proven track record in business development and relationship building, honed across roles at Steven Kia and Wells Fargo. Excelled in sales presentations and customer service, achieving a significant increase in client retention. Skilled in leveraging internet communication and lead prospecting to exceed sales targets.
Overview
20
20
years of professional experience
Work History
Sales and Leasing Consultant
Steven Kia
08.2019 - Current
- Utilized effective sales tactics to increase territory growth.
- Presented customized product solutions tailored to individual client requirements.
- Enhanced revenue through client acquisition and relationship management.
Store Manager
Kay Jewelers
01.2018 - 07.2019
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed inventory control, cash control, and store opening and closing procedures.
- Reduced operational risks while organizing data to forecast performance trends.
Personal Banker 1
Wells Fargo
06.2016 - 12.2017
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Backed up teller team by handling needs of new and existing customers at main counter.
- Maintained high accuracy in transaction processing, ensuring client trust and financial security.
Store Manager
Sterling Incorporated
06.2005 - 04.2016
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Implemented loss prevention strategies, significantly reducing shrinkage.
Education
Academic Honors -
Page County High School
Shenandoah, VA06.2001
Skills
- Sales presentations
- Cold calling
- Business development
- Follow-up techniques
- Relationship building
- Customer serviced
- Internet communication
- Lead prospecting
Timeline
Sales and Leasing Consultant
Steven Kia
08.2019 - Current
Store Manager
Kay Jewelers
01.2018 - 07.2019
Personal Banker 1
Wells Fargo
06.2016 - 12.2017
Store Manager
Sterling Incorporated
06.2005 - 04.2016
Academic Honors -
Page County High School
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