Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Jamie Stevsn

Show Low,AZ

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

10
10
years of professional experience

Work History

Assistant Manager

Ace Hardware
08.2021 - Current
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.

Inventory Coordinator

Ace Hardware
05.2018 - 08.2021
  • Investigated and resolved variances in inventory counts on monthly basis.
  • Managed all related documentation and records for department.
  • Purchased new supplies in line with projections and current inventory levels.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Checked prices and calculated totals for accurate invoice processing.

Lead Cashier

Ace Hardware
08.2017 - 04.2018
  • Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Assisted customers by answering questions and fulfilling requests.
  • Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
  • Trained as Inventory Coordinator and provided back-up coverage to provide customers with optimal support.

Server

Los Amigos
02.2011 - 06.2016
  • Cultivated warm relationships with regular customers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Increased sales significantly by upselling higher-end products to customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

High School Diploma -

St. Johns High School
St. Johns Arizona
05.2008

Skills

  • Employee Coaching and Motivation
  • Customer Service
  • Financial Management
  • Managing Multiple Priorities
  • Shrinkage Prevention
  • Managing Operations and Efficiency
  • Shift Coverage
  • Directing Team Members
  • Store Opening and Closing Procedures
  • Data Protection
  • Overseeing Employee
  • Product and Service Knowledge

Timeline

Assistant Manager

Ace Hardware
08.2021 - Current

Inventory Coordinator

Ace Hardware
05.2018 - 08.2021

Lead Cashier

Ace Hardware
08.2017 - 04.2018

Server

Los Amigos
02.2011 - 06.2016

High School Diploma -

St. Johns High School
Jamie Stevsn