Jamie Stewart
Carthage,MS
Summary
Dynamic Support Coordinator with a proven track record at Hudsepth Regional Center, adept at project management and team collaboration. Successfully streamlined client onboarding processes, enhancing satisfaction and efficiency. Skilled in documentation and recordkeeping, I foster partnerships to optimize resource allocation, ensuring comprehensive support for diverse clientele.
Overview
2026
2026
years of professional experience
Work History
Support Coordinator
Hudsepth Regional Center
2024 - Current
- Coordinated communication between clients and service providers to ensure timely support delivery.
- Developed and maintained client service plans tailored to individual needs and goals.
- Streamlined intake processes to enhance client onboarding efficiency and satisfaction.
- Assisted in training new team members on best practices for client engagement and support.
- Monitored case progress, documenting changes and facilitating adjustments as necessary.
- Led initiatives to improve resource allocation, optimizing support services across various programs.
- Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
- Collaborated with interdisciplinary teams to provide comprehensive support services for clients, improving outcomes across multiple domains.
- Maintained detailed documentation of client interactions and progress toward goals, providing a clear record of care provided.
- Ensured compliance with regulatory guidelines by diligently monitoring case documentation and maintaining accurate records for audit purposes.
- Fostered partnerships with local service providers to enhance resource networks available to clients in need of specialized assistance or referrals.
- Coordinated meetings and events for internal and external groups.
- Developed tailored support plans for diverse clientele, identifying unique needs and goals.
- Conducted thorough assessments to identify client needs and develop appropriate support interventions, resulting in improved client outcomes.
Teaching Assistant/ Case Management
Leake Central Elementary
2022 - 2024
- Collaborated with faculty to develop and implement lesson plans enhancing student engagement.
- Provided one-on-one support for diverse learners, ensuring individualized attention and academic success.
- Assisted in grading assignments, maintaining accuracy and consistency in evaluation processes.
- Conducted review sessions to reinforce course materials, improving student understanding and retention.
- Coordinated classroom activities, fostering a positive learning environment through effective management strategies.
- Mentored new teaching assistants, sharing best practices and facilitating their professional development.
- Evaluated student performance data to identify areas for improvement and recommend targeted interventions.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
Manager, Sales and Customer Support
Smokes
04.2014 - 08.2022
- Assisted in resolving customer inquiries through effective communication and problem-solving techniques.
- Supported sales team by preparing product information and promotional materials for client presentations.
- Learned company software to manage customer accounts and track support requests efficiently.
- Collaborated with team members to streamline processes for improved customer service delivery.
- Participated in training sessions to enhance product knowledge and service skills for better customer interactions.
- Documented customer feedback to identify trends and inform future sales strategies.
- Managed a diverse team of sales representatives, ensuring optimal performance through coaching and feedback.
- Fostered a collaborative work environment by encouraging open communication between team members regarding best practices and innovative ideas.
- Increased sales by developing and implementing effective sales strategies.
- Facilitated regular team meetings to ensure alignment on goals and objectives as well as address any challenges or concerns.
- Implemented new training programs to strengthen team knowledge and performance.
- Developed annual budgets and forecasts for the department, effectively managing resources for maximum results.
Education
Bachelor of Science - Elementary Education
Mississippi State University
Starkville, MS05.2009
Bachelor of Arts - Elementary Education
East Central Community College
Decatur, Mississippi, MS05.2003
High School Diploma - Basic Studies
Carthage High School
Carthage, MS05.2000
Skills
Appointment scheduling
Timeline
Manager, Sales and Customer Support
Smokes
04.2014 - 08.2022
Support Coordinator
Hudsepth Regional Center
2024 - Current
Teaching Assistant/ Case Management
Leake Central Elementary
2022 - 2024
Bachelor of Science - Elementary Education
Mississippi State University
Bachelor of Arts - Elementary Education
East Central Community College
High School Diploma - Basic Studies
Carthage High School