Jamie Stewart
Carthage,MS
Summary
Dynamic Support Coordinator with a proven track record at Hudsepth Regional Center, adept at project management and team collaboration. Successfully streamlined client onboarding processes, enhancing satisfaction and efficiency. Skilled in documentation and recordkeeping, I foster partnerships to optimize resource allocation, ensuring comprehensive support for diverse clientele.
Overview
2026
2026
years of professional experience
Work History
Support Coordinator
Hudsepth Regional Center
Pearl, MS
2024 - Current
- Coordinated communication between clients and service providers to ensure timely support delivery.
- Developed and maintained client service plans tailored to individual needs and goals.
- Streamlined intake processes to enhance client onboarding efficiency and satisfaction.
- Assisted in training new team members on best practices for client engagement and support.
- Monitored case progress, documenting changes and facilitating adjustments as necessary.
- Led initiatives to improve resource allocation, optimizing support services across various programs.
- Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
- Collaborated with interdisciplinary teams to provide comprehensive support services for clients, improving outcomes across multiple domains.
- Maintained detailed documentation of client interactions and progress toward goals, providing a clear record of care provided.
- Ensured compliance with regulatory guidelines by diligently monitoring case documentation and maintaining accurate records for audit purposes.
- Fostered partnerships with local service providers to enhance resource networks available to clients in need of specialized assistance or referrals.
- Coordinated meetings and events for internal and external groups.
- Developed tailored support plans for diverse clientele, identifying unique needs and goals.
- Conducted thorough assessments to identify client needs and develop appropriate support interventions, resulting in improved client outcomes.
Teaching Assistant/ Case Management
Leake Central Elementary
Carthage, MS
2022 - 2024
- Collaborated with faculty to develop and implement lesson plans enhancing student engagement.
- Provided one-on-one support for diverse learners, ensuring individualized attention and academic success.
- Assisted in grading assignments, maintaining accuracy and consistency in evaluation processes.
- Conducted review sessions to reinforce course materials, improving student understanding and retention.
- Coordinated classroom activities, fostering a positive learning environment through effective management strategies.
- Mentored new teaching assistants, sharing best practices and facilitating their professional development.
- Evaluated student performance data to identify areas for improvement and recommend targeted interventions.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
Manager, Sales and Customer Support
Smokes
Carthage, MS
04.2014 - 08.2022
- Assisted in resolving customer inquiries through effective communication and problem-solving techniques.
- Supported sales team by preparing product information and promotional materials for client presentations.
- Learned company software to manage customer accounts and track support requests efficiently.
- Collaborated with team members to streamline processes for improved customer service delivery.
- Participated in training sessions to enhance product knowledge and service skills for better customer interactions.
- Documented customer feedback to identify trends and inform future sales strategies.
- Managed a diverse team of sales representatives, ensuring optimal performance through coaching and feedback.
- Fostered a collaborative work environment by encouraging open communication between team members regarding best practices and innovative ideas.
- Increased sales by developing and implementing effective sales strategies.
- Facilitated regular team meetings to ensure alignment on goals and objectives as well as address any challenges or concerns.
- Implemented new training programs to strengthen team knowledge and performance.
- Developed annual budgets and forecasts for the department, effectively managing resources for maximum results.
Education
Bachelor of Science - Elementary Education
Mississippi State University
Starkville, MS05.2009
Bachelor of Arts - Elementary Education
East Central Community College
Decatur, Mississippi, MS05.2003
High School Diploma - Basic Studies
Carthage High School
Carthage, MS05.2000
Skills
Appointment scheduling
Project management
Data entry
Documentation and recordkeeping
Vendor management
Schedule management
Inventory management
Bookkeeping
Time management
Team collaboration
Verbal and written communication
File organization
Microsoft Excel
Data collection
Employee records management
Filing
Timeline
Manager, Sales and Customer Support
Smokes
04.2014 - 08.2022
Support Coordinator
Hudsepth Regional Center
2024 - Current
Teaching Assistant/ Case Management
Leake Central Elementary
2022 - 2024
Bachelor of Science - Elementary Education
Mississippi State University
Bachelor of Arts - Elementary Education
East Central Community College
High School Diploma - Basic Studies
Carthage High School